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March 2024 by William Powers
Have been dealing with Auto Nation since my 2007 Camry was new and I have experienced good service, thoughtfulness and my concern for cost and security during this period.
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March 2024 by Austin Ryan
I got lovely service from my servicer, Q, he was very professional and helped me with what I needed. The other staff, they were a little snappy with me. Maybe they were just having a bad day.
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March 2024 by Elayne Hada-Souza
I love the special email sent explaining what was done to your car. Additionally, communication is great and I always know what to expect. Everyone is so nice and professional.
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March 2024 by Christian Ignacio
Great customer service on our first visit to the car maintenance department for our RAV4. Fernando was knowledgeable and courteous. We knew it was going to be an excellent visit because of our great customer service experience with the Toyota sales team. Thank you!! We will be back.
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March 2024 by Enrique Garcia
Punctuality, I recomend it
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March 2024 by osama Saleh
Great customer service
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March 2024 by tir bhawan
This service agent Jim is a very pathetic man. He has no customer service skills. He keeps running his mouth and would not listen to his customer. Very disgusting.
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March 2024 by Louis Rodrigo
Brought my new RAV4 Hybrid for service and everything was completed on time except they forgot to wash my car which I was told they said was included so I have to wait a little longer until it's done. Overall they are friendly and efficient.
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March 2024 by Earl Vargas
My appointment was on time. This was a Thursday. My oil change and tire rotation went seamlessly. I dropped off the car and it was ready in 2 hours. This dealership is great. I wish I could say the same for the corporation. I needed a wiring harness last year with only 35,000 miles on the car however it was past in years. A wiring harness under the hood should never go bad. I believe something happened in assembly. I will no longer buy Toyota's. The dealership contacted Toyota hoping they would refund for the harness but NO. The dealership is great its a shame that the corporation has let them down. The dealership itself does great work. The service writers, mechanics do exceptional work. If anyone has Toyota's I suggest bringing your car here. Earl
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March 2024 by Vijayan T
Quality service , perfect t and reliable suggestions for repair works. Very professional.
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March 2024 by Isaac Ramírez
Good service!
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March 2024 by SRock Gibson
A great service department. The only East Bay Toyota dealer that really still does Express Service "while you wait" oil changes. Make an appointment and you're done in around an hour. I've tried Dublin, Fremont and Walnut Creek and they either make you leave the car . . . or their "Express Service" takes 2 1/2 hours.
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March 2024 by Ted Cajuelan
Efficient and seamless
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March 2024 by Deanna Felt
The staff was very helpful in helping me to solve my problems with my Toyota van.
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February 2024 by Sharon Dixon
The wait was far too long although the service was fine. Besides that, how can my car, that I bring to them on a Toyota Care Plan every 5K miles, suddenly need almost 3K in work, when it didn't the last time I was there? I'm considering going to Victory Toyota in the future.
