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February 2024 by Eric Poindexter
Staff is helpful and inventory is good.
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January 2024 by Mark R.
Was greeted and helped out, answering all my questions and understanding about what I want. This was very simple and easy, and the prices were good so a 5/5 for me.
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January 2024 by Angel Chavez
Friendly staff and the manager Sam is knowledgeable and very helpful
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January 2024 by SR FERRONI
Their shoe sales are a good value all the employees seemed friendly and helpful
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January 2024 by A C
No serviceYou need to know what you want and have the time to look for it.
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January 2024 by Linda Moser
I shopped here two times this year for Christmas gifts. Everyone was nice and helpful.
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November 2023 by Patrick Annunziato
Employees were knowledgeable about fishing and what the different crab traps do. Very helpful for someone going craving for the first time.
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November 2023 by Williamgamer 1010
Really helpful workers that will come up to you and ask if we are alright. Also, like it that they greet us when we get there. Instant 5
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November 2023 by Luis Rodriguez
Greetings when you get in, asked if you need help, checked you out with a big smile! From now on this is my fishing supply store period.
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October 2023 by Alexandra C.
Grant is the man! Service: I was welcomed with a nice smile and genuine greeting! I was even asked if I was looking for anything in particular? Which I responded yes! I needed a whistle for soccer! He walked me over and had small talk. Big 5 you are blessed to have grant as an employee. Grant keep smiling and keep up the hard work! Selection: Amazing for the soccer whistles they had about 5 brands values from $2.99-10.99. Great selections for all budgets! The store was clean. Value: The value was great found what I was looking for, for a better price than I was expecting. They also have military discount! Wahoo appreciation for your veterans! Such a pleasant experience. Thank you grant! God has an amazing future planned for you!
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July 2023 by Denise R.
Today I was there for the third time this year and EVERY time I've been there I am so impressed with the employees. These young adults are so friendly and helpful as soon as you walk in. They are not overly aggressive either. I've bought shoes there all three times I've been there and there is always someone there quickly to help out finding my size etc. These employees are SO refreshing in a world where so many workers are lazy and uncaring.
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July 2023 by Robert S.
Helpful staff and great deals look for the coupons! Plenty of parking and prime location in Downtown Hayward.
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July 2023 by John L
Sounds strange but this was the absolute best customer service I've received from a big five.I don't remember his name but young Asian guy was very friendly, and David the manager was shockingly attentive Pleasant and helpfulI literally but two knives instead of one, just because the customer service was so good
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July 2023 by will hill II
I've been going to this location since I was a child. The customer service is always great and you can generally find what you need. I usually go here before trying to find a larger Sporting good store.
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May 2023 by Louie hernandez
Well Service. Ask the cashier and he didn't know where the product was.. maybe new employee?
