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December 2023 by T Peterson
I'd like to think I'm a reasonable person: Nobody's perfect, and that includes me which is why I try to give folks second chances. The first time I went to this place, the woman did my hair but she cut corners: There was a HUGE braid in the middle of my head that became very obvious as my hair settled: I generally don't keep my braids in for more than a month because I just like them fresh, but it doesn't explain why the braids were already coming out the day I had it done. I also asked her to put a part in the front on the side. No part. She had her daughter help her so it wasn't like she was overworked. Maybe she was just having a bad day. I decided the next time to try and go back.I called in the evening and we made an appointment for the next morning at 8am. She mentioned she would text me when she was leaving her house, 30 minutes away. After we got off the phone I texted her thanks and that I would see her at 8am.At 7:45am the next morning when I didn't hear from her, I reached out to make sure she was ok. Not only had she not left yet, she completely forgot we had an appointment. I then reminded her and she said she would be on her way. Trying to be patient, I asked her to send me a message when she was actually on her way. She said ok. No message. I finally call her. She now says she's been waiting on someone to come over and do her floors. She's been waiting for a call but hasn't heard back yet. She said she'd call me back.I'm annoyed at this point, it's almost 8am but I keep my cool with her. She does call back to say she hasn't heard from the person. I then trying to be helpful, offer to drive to her. She seems grateful, gives me the address and I head over.It gets WORSE.I get there in fifteen minutes. I call her and she says "I'll be right there". Girl yes, she wasn't even at the address she told me to drive to! She finally shows up and I'm just quiet because I don't have anything polite to say at this point. We go up to her place and she realizes she left the keys downstairs. She goes to get them and comes back. She apologized ahead of time and said her place was dirty but people say that all the time. There was hair and all kinds of stuff all over the place. I finally sit down. My hair is damp and needs to be blow dried. No big deal, pop out the blow dryer and get rolling right? Y'all.....she had the nerve to give me the address to drive over there, and she didn't even have a blow dryer there! Now I'm pissed because her response is "Well, things happen". I started to give her the business after that. She went to somebody and borrowed a blow dryer lol.I told her not to put the big braid in my hair in the middle. She didn't. I also told her that I wanted a part on the side near the front. Nope. No part. At the end she actually said "I don't know how you wanna wear your hair sooo".Really?I give second chances but I don't give third chances. This woman is completely unprofessional, and should not own a shop. Period. Definitely do not go to her place if she pulls a fast one: It's more than dirty it's flithy. I paid her the fee no tip and got the hell outta there. I will never go to this shop and get my hair braided again, I advise you to look elsewhere.Also, guess who showed up to "do the floors".....Nobody!
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February 2023 by Afua Ansah
Professional and friendly service.Service: Box Braids
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August 2022 by Lorraine Thorson
First I called & talked to a woman about what I wanted (5-6 braids with my natural hair) she couldn’t understand me over the phone, she said “come in and I’ll see if I can do it” NOT AN APPOINTMENT! Just a “see if I can do it”1 minute after the proposed meeting time for me to come into her salon, she is blowing my phone up, calling 3 times in a row… once I answer, she’s yelling at me, asking where I am, stating that I am messing up her business. (Literally 1 minute over the time) I understand if you want to call me 5-10 min after the proposed time, but exactly 1 minute?After being yelled at I told her I wasn’t coming in anymore. Is that you how you treat and talk to a potentially new customer?
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June 2022 by Angela Roberts-Thomas
Took my granddaughter here for box braids! Great job and reasonably prices!Services: Braids
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March 2022 by French Vanilla
First I called & talked to a woman about what I wanted (5-6 braids with my natural hair) she couldn’t understand me over the phone, she said “come in and I’ll see if I can do it” NOT AN APPOINTMENT! Just a “see if I can do it”1 minute after the proposed meeting time for me to come into her salon, she is blowing my phone up, calling 3 times in a row… once I answer, she’s yelling at me, asking where I am, stating that I am messing up her business. (Literally 1 minute over the time) I understand if you want to call me 5-10 min after the proposed time, but exactly 1 minute?After being yelled at I told her I wasn’t coming in anymore. Is that you how you treat and talk to a potentially new customer?
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March 2022 by artavia goree
She did a very good job???
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January 2022 by Spy kids
Hi this is Mariam keita I own this business and due to a lot of a lot of my time wasted I have started using zelle 25dollar deposit beforehand because alot of time wastedServices: Dreadlocks
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September 2021 by Alonzo Baker
Very nice owner fast perfessional and great prices
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August 2021 by Sfbayradio Online
Took my granddaughter here for box braids! Great job and reasonably prices!
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August 2021 by Kiya P
Got a last minute appointmentShe did exactly what I wanted. Quick and reasonable. Appreciated her taking me in same day.
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August 2021 by Starr Simpson
When I went in there I felt so welcomed and her children were very friendly . She was so nice to take me in for a same day appointment. I will recommend you go here to get your hair done . See you soon ♥️ - StarrService: Hairstyling
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July 2021 by Rukiya Pierson
Got a last minute appointmentShe did exactly what I wanted. Quick and reasonable. Appreciated her taking me in same day.
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January 2021 by Queen Martha Bolbert
i love the shop so much the staff make me laugh they are so funny they are amazing they did my hair so good that i want to go there again when they speak there language they teach me there language once i went there the place was so clean the customers they was so happy i love there shop so much.
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December 2020 by Helene B.
i when in this place it been 3 days ago i got the twist Ruffine she's the best braider and fast. thank you Ruffine
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August 2020 by Alexander Martin
Good customer service so my words say try it out
