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July 2023 by laurie l.
I ended up not getting my floor from them bc it truly came down to the final look of the floor. I worked Brandon and he was truly awesome. He was knowledgeable and patient. He let me take samples bring them back and take them again. He was NOT pushy whatsoever and I sooooooo appreciated that. I 100% recommend you to go here. They had great pricing a large selection. If you are doing floors you will go by many places BUT definitely stop by here it was worth my time!!! THANK YOU BRANDON!!!!!
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January 2023 by Gabriel K
Great service and great products. I purchased from them a white oak engineered floor and it is beautiful! They were spot on throughout the whole process. I would highly recommend them for your next flooring purchase.
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January 2022 by Natalia Malkova
This is the best store I have ever worked with in my life. The store manager Brandon supported us through all our house renovation. All the team was so helpful and very professional.
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January 2022 by Natalia M.
I would give this store even a greater score than 5 stars. This is the best store I have ever worked with in my life. The store manager Brandon supported us through all our house renovation. All the team was so helpful and very professional.
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July 2021 by Juan Arias
I called hoping to order moldings for a project and they were able to quickly source the material, order them, and have them ready for pick up in less than a week.Oliver was pleasant, and informative. I would recommend to family and friends. Thanks guys!
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June 2021 by El Ver
The best no pressure flooring advice/help I have ever had. They only sell flooring, no installs.
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March 2021 by jasmine s.
Oliver and his team are super responsive to emails and phone calls. They were very helpful and always kind and courteous. It was a pleasure to work with them and I have already told my friends to buy flooring from them. We got the the Innova Collection WPC in Lassen Oak. The flooring is beautiful and so far it's proven durable and the maintenance has been easy.
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June 2020 by Amanda S.
My experience with Bridgebay Flooring exceeded my expectations! I was in a jam finding a flooring for my new house in Santa Rosa. It was very hard to find a product that wouldn't break the bank, but also wasn't poor quality. When spending the type of money it takes to put in hardwood floors, it's very hard to find the look mixed with the quality, and Bridgebay had exactly that. I was referred to Bridgebay by my flooring contractor and he put me in touch with Oliver. Oliver was incredible. Not only was he extremely kind and professional, he went above and beyond to help me out. He opened his shop for me when it was closed to come in and take a took at the products. I gave him an idea of my price range and the color scheme before I arrived and as soon as we stepped in the door he pulled a couple products and they were exactly what I was looking for. The quality of the product is what was the best part, it was affordable and good quality wood that I knew would withstand my kids and dog. He made the process so seamless. I placed the order that day and within the next week, he delivered the flooring all the way to Santa Rosa. It was installed yesterday and the best part is that it is BEAUTIFUL! It is exactly what I envisioned.If I ever need flooring in the future I for sure would use this company again. I will also be recommending Oliver and this great company to my friends and family.
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February 2020 by Danny N.
We found out about Bridgebay from a friend that used them. After looking at several places in San Jose and feeling confused we took a break for a while. When we decided to go to Bridgebay it was a totally different experience from the other vendors. The staff at Bridgebay was so friendly and not pushy. We mostly dealt with Oliver. He was very patient and didn't make us feel pressured making a decision. We went back and fourth a few times with samples just to be sure we made the right choice. They seemed to care about us being happy with what my Wife wanted. Our installer knows Bridgebay and has worked them so it was nice they worked well together. Everything turned out great.
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February 2020 by Debi H.
Very knowledgeable and experienced with top-notch customer service and installation. With so many options in wood flooring, it can be overwhelming. Oliver spent an hour explaining all the variables so we were able to make informed decisions about what to buy. He accommodated all our needs with samples, scheduling etc. We have 2 of those funky stone fireplaces, and the way they installed the wood around them is nothing short of amazing! (See pics). Oliver, the staff and the installers were all great. I highly recommend! Tip: If possible, order a box of your flooring and open it in your house prior to making your final choice to see what it really looks like. The samples and photos don't fully capture the look of the wood. I love my floors, but there was a lot more variation in color than I thought from the samples and photos. This is NOT a reflection on Bridgebay, but just something I learned in the process.
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January 2020 by A K.
Bridgebay Flooring made ordering beautiful engineered hardwood floors easy and fast! Floors replaced old tile and carpet and I couldn't be happier or more excited about the new hardwood! A couple of the boxes did arrive with a bit of damage (as expected traveling as far as it did), but they quickly sent me more flooring that made up for the damaged planks. Pricing was competitive. Customer service and follow up was excellent. Would work with them again and again. Highly recommend.
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July 2019 by Danny G.
A great flooring resource. Very knowledgeable and experienced. I would recommend you go here for all your flooring needs!
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April 2019 by Janet Kwok
I was looking for a particular hardwood flooring. I called more than 5 places to price check and Bridgebay's pricing is the most competitive. I had a lot of questions about the process (availability of the wood, ETA of the wood, warehouse location, etc.) and Management always responds very promptly through either email or phone. We picked up the wood ourselves from their warehouse on the day that Management said the wood would be ready, so there was no delay at all. Management also personally checked the condition of the wood to make sure they are in good shape. All in all, I value their efficiency, responsiveness and QC process. It was a pleasure and would definitely recommend this place.
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April 2019 by Natalie Gavryshko
This little store features surprisingly big collection of hardwood opportunities for a reasonable price. Management is very friendly and helpful. I was lucky to get a free gift and a valuable advice that has helped me to save costs related to flooring repairs.
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April 2019 by bilquees khan
It's an awesome place, great customer service, reasonable price. Oliver is amazing...blessyou
