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December 2023 by Kristina T.
I brought my car in for repairs after it was rear-ended and Victor was my service advisor. Initially the car was going to take longer than a week to get repaired but Victor was able to expedite it and it was finished the same week I dropped my car off. I really appreciated it since I was having trouble getting a rental car from the insurance provider. Victor and the team did a great job with my car's repairs and with updating me on the timeline for when the work would be finished. I highly recommend them to anyone needing collision work done!
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November 2023 by Robin C.
Their team or their subcontractor installed a catalytic converter that failed within a very few months.Now I cannot pass smog, and cannot legally commute.It's interesting that I cannot find an email address for Caliber on Teagarden.An email to Caliber would leave a paper trail and, dear me, we cannot possibly have THAT, can we?No we cannot, my precious. It almost makes you wonder if the difficulty in finding an email address is deliberate.Why don't I call? Because I've already been ignored several times.Why not use their precious website to send a message? Same thing.
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November 2023 by Laura Lee
Couldn't be happier with the service and the repairs. TIM provided excellent customer service and went above and beyond to get us our car on time, delivered after hours and returned our rental. We would definitely use this shop and location again.Services: Painting
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October 2023 by A M.
Tim and Victor were extremely kind and helpful throughout the process. Would definitely recommend this location!
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September 2023 by Janelle Young
I was unsure when my car insurance referred me to Caliber because I had never worked with them before. I was so happy with them though. Great people, friendly and knowledgeable and informative through the process. Honest and upfront. I will definitely use them again if need be and will refer them to others.Services: Painting
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August 2023 by Erin Hanson
Timothy Galvan was the employee who helped me with my claim and repair on my vehicle. He kept me informed about all the repairs and timelines regarding my car. Would definitely recommend bringing your vehicle to Caliber Collision if it is in need of repair. Great job!Services: Painting
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August 2023 by Damien Capizzi
Amazing service! Tim and Angelina facilitated the appointment for the repair and the pick up and we were very satisfied. Our car fell victim to the Kia break ins and attempted theft. Shattered the window and tore apart the ignition console and while parts were backordered they did everything to get our car back to us in a very timely manner. Everything was done as promised above and beyond what could have been expected. Not only did they repair the damages, they detailed and cleaned the car to give it a brand new feeling when it was returned. Could not have asked for a better service provider for the car. If ever necessary this will be the go to shop for us in the future. Thank you very much for a job well done.Services: Electrical
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August 2023 by Tavita Robles
I am very pleased with the services from Caliber Collision. The whole team was very supportive and made sure they kept me in the loop with all repairs and time frames. I would definitely use them again if needed. Tim. Victor and Mike were all very supportive and pleasant and willing to work with my insurance and me in order to get repairs completed in a timely manner.
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August 2023 by Natasha Lie
I had a fantastic experience with Caliber Collision. Victor was wonderful at providing honest responses about the repair of my car, was super professional, and very diligent with any follow-up. Definitely would recommend for anyone who needs their car repaired.
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August 2023 by Marina Rangel
Caliber Collison personnel were very courteous and they delivered my vehicle as promised. I'm very impressed with the quality of their work. I will definitely recommend this shop to my friends and family. my vehicle looks like brand new with the paint job they did.Service: Painting
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July 2023 by Kevin Amaro
I have used Caliber twice, both times for insured body, paint & glass work on family sedans. Integration with insurance was smooth. My Service Manager Tim was fantastic to work with: he kept me updated as he said he would, the work was completed on time, and was of excellent quality! BIG THANKS for another job well done!! |:-)
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June 2023 by H M
I am so grateful I went here for my car! I came in stressed and not knowing what to expect after having been rear ended with damage done to the trunk and bumper. Victor literally swooped in and took care of the problem and made going to an auto repair shop even a delight! He was honest, clear with what the problem was, and also generous. The nice lady who answered the phone was also very helpful, they have a really great team. They will take care of you here!!Service: Body & Trim
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June 2023 by Gennette or Cris Concepcion
I went to Caliber Collision for the second and Tim Galvan who took care of my car the first time happened to be the one taking care of my car the second time around. He is awesome. This time my car repair was minimal, so he polished my bumper and made it look good again. Went home happy! If you need help with any accident repairs, ask for him. He will get your car back on the road again.Sincerely, Cris
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June 2023 by Gennette Or Cris C.
This was my second time going to Caliber Collision and having the same service advisor Tim Galvan. He took care of my car the first time which was worst than this second time. He was awesome! This second time it was not as bad so he polished it and made my front left bumper looking like it did not get hit. Went home happy. If you ever need car repairs go to Caliber Collision in Hayward. They will help your car be back to driving on the road again!Thanks, Cris
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June 2023 by Pandiarajan S.
I took my car here to fix my rear bumper because of an accident. They fixed it in 3 days and returned my car on time. After picking up the car I noticed the driver side door rattle when I closed the door. I reported to Victor Campos about this issue and he asked me to bring the car for inspection. Though this problem was not part of the accident, Victor did fix this issue for me. I really appreciate him for the help. I would recommend this place to anyone who needs body work.
