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November 2023 by Marie M.
I love going to this branch. There are usually only one or two people in line. The tellers are fast and efficient. My teller was really nice Myha Truong. When you are done they say "anything else I can help you with,"or Have a good day, or have a good Thanksgiving.
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July 2023 by Kevin Freese
Literally
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March 2023 by Ireene M.
Myha truong is worst customer service person here. She doesn't know how to talk to customer and was so mean. Can someone teach them how to be nice and if they can't be nice, she shouldn't be working at public places like this.
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January 2023 by Audrey S.
The banker on duty this afternoon claimed he could not help us because he was booked with appointments, yet he was not helping anyone when we arrived and no one else was there waiting. He would not even help to call another branch for us to ensure they had availability to see us before sending us away to drive a distance in the storm. This person is the laziest and most unprofessional Chase employee I have come across. I see other branches are rated higher on yelp, so this is a sign to never do business at this particular branch.
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January 2022 by Evgeny Moldavskiy
Just spent 2 hours on the phone with the call center. Employees pin point me to different departments. Finally left me on the wait line for online banking department. I waited 2 hours. Nobody picked up the phone. I will take my business elsewhere. Too big to fail?
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October 2021 by ravi sharma
Very unsatisfactory service... why is there only 1 banker to help in the weekends???Is chase having problems paying their other stuffs to be at work in the weekends???
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June 2021 by KARLA S.
This location is under staffed. I guess the pandemic allowed for the company to justify laying off employees. There is only 2 tellers and 2 bankers...really? So if you have to come inside for a transaction it will take you a long time. I would only use this location for the atm and even then you might not find parking in the shared parking lot.
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June 2021 by Giannie L.
I used to work for Chase. The company is a sexist, racist company. They fire more women then they do men.. they have a Branch Manager in the Southland Branch who has been accused several times for sexual misconduct yet they don't care about and that will cause a scene over stuff that are not as huge. DO NOT BANK OR WORK FOR CHASE.. time to hold them accountable. Also, if you are black, Managers will immediately start to stereotype blacks over whites. Whites do get special treatment.
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June 2021 by M R.
Every single time you need to seen a teller is always long line this location is very convenience they have a big parking spot few atm's but to see a teller you need to make a line it's take you like a 20-24 mins to make your transaction at the window I will try to fine another chase where they have more tellers available
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May 2021 by Araceli Cruz
Zero starts i really dont know every time i come to this branch a long wait the manager in charge instead of greeting people she should jump in one of the registers not sure what she thinks . We dont need her greeting us but to speed it up
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March 2021 by Eds A.
Been coming here for almost 10 years and people here are rude. Had an encounter with the rudest person called Aimee.
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January 2021 by Nicky P.
Came in at 4pm they said you need an appointment to make a wire transfer and they don't have time until the next day. Keep in mind this is a business account. What a joke this place is.
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January 2021 by soolly 357
If there is a long line all waiting on one person behind the glass, perhaps the other 3 or more people sitting around should help...always like that.. if someone refuses to use the ATM and would like to talk to a teller please don't keep asking a hundred times that they should use the ATM.
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December 2020 by Stephanie p
Never had the worst expierence with a bank until I got with this one they had my money pending for 3 months and when I want to know what is going on they say they already deposited the money when clearly I can see in my account they haven’t!!!! Noo starsss!!!
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November 2020 by Sofia Jimenez
Rude AF. Getting my desired business to other bank.