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February 2023 by Misty Drake
The Lady who opened this morning was friendly, polite, and extremely helpful. I wish I had caught her name! Anyway, thank you! For great customer service, i personally appreciate it!Misty Drake ?
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February 2023 by nicolle !
very bad service from a girl named Jacky
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February 2023 by Brandy Larson
Charged for an accessory I didn’t ask for and received . Looked at receipt breakdown when I got home. Called store and was given a bs reason that phone wasn’t adding up to price so she had to add an accessory. What?Went back to return it and be done with cricket. She refused to refund me back the total amount she charged me for that. Now I have to wait another day to speak with manager. Avoid this location or make sure you see the breakdown before you swipe your card.
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February 2023 by Brandy L.
Went to get a personal cheap phone so I don't have to use my work phone when I am off work to lessen my stress and create a work like balance but that was far from the scenario. Walked in asked for the cheapest phone she pointed and said $80 I said ok and cheapest plan $30 I'll take it. No accessories needed it's just a weekend phone. Rang me up and said I was being charged for the phone, activation fee and first month plus taxes. Fine even signed up for direct billing which took me down to $25 a month great. Got home and looked at breakdown of receipt I was charged $46.69 for an accessory. Called the store only girl working there that helped me Fernanda says she had to charge me that because the phone didn't add up to $80 . What? Can anyone explain that to me. When I went back to return the phone and cancelled within that hour she says ok but I'm only refunding back $80. I said no I was charged $46.69 for an accessory and $53.49 for the phone. Total$100.08 that's what I want back with the understanding I will lose out on the rest which I'm ok with just to not deal with cricket. She refused. Shady shady shady You took a look at my receipt and tell me what's wrong with this. Keep in mind I never asked for or received a clip case . Stay away from this location.
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September 2022 by Nabeel Odeh
Great service . Good deals
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August 2022 by nidhi shree
Unwilling to help.they we're happy to cancel the line instead of trouble shooting the problem.customer service asked me to go to nearest store to solve the network issue.girls at the store knew nothing and said they would not know anything more than customer service.asked me to buy a phone from them while my phone is just 3 months old.do not recommend visiting this place.store at Newark was friendly and helped me solve the issue.
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July 2022 by Miguel Garcia
(Translated by Google) Excellent service offered by Stephanie and Brenda very kind and super generous! If they come ask for them!(Original)Excelente servicio que ofrecen Stephanie y Brenda muy amables y súper generosas! Si vienen pregunten por ellas !
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April 2022 by Lázaro Herrera
(Translated by Google) Brenda and Stefani are the best they are very patient and good people I highly recommend them the best criket(Original)Brenda y Stefani son las mejores son muy pacientes y buenas personas las recomiendo mucho el mejor criket
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February 2022 by sergio martinez
Update store hours
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January 2022 by VEE - DGF
The people working there they never want to help, I asked for my account number and they told me to called customer service, that they weren’t able to give me that info ? So what’s your job!
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December 2021 by Ren1995link Morales
2 girls help me and my grandma to switch her phones they did Good job but very slow in progress almost 2 hours.
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August 2021 by Rubina
I got exactly what I went there for and was on my way. Sam was helpful
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June 2021 by Zabihullah Wahaj
I would highly recommend this store, Fernanda And her coworker I forgot her name but I believe Amanda if i am not wrong friendly and professional, Fernanda Took the lead and work on the task that I had an issue with my cell phone software, she extremely professional and showed her professionalism knowledge to tackle that issue that I had in my brand new phone, Fernando she speaks almost 3 languages, no communication issue at all and, I highly recommend this store.All in all i give A++++++ for being ( Professional) Friendly, and hard worker, and issues solver,I would definitely use their service if the need arises.
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June 2021 by Jose Castro
(Translated by Google) Very good service I recommend it quite(Original)Muy buen servicio lo recomiendo bastante
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June 2021 by Luz reyes
(Translated by Google) Very good service, good girls Brenda and Stephenie very happy with their service!(Original)Muy buen servicio, buenas muchachitas brenda y Stephenie muy contenta con su servicio !
