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January 2024 by D Jackson
Do not use. I just paid my bill. Now they want more money. No one is available to answer my questions.
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November 2023 by Alex Chino
Very good
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August 2022 by Kajdien Ahbib
My experience here was not that great after what happened to me and after the conversation I heard with a different customer. My experience is that we thought my mom got her new phone and everything was working great and that my phone bill was paid. We go home and I look at my text message and it's supposed to give you a text message showing that your bill was paid or you have a receipt they gave you proving that your bill was paid. I saw no text showing my bill was paid so then who's bill did they pay cuz obviously it wasn't mine? Now I'm really mad wondering if they stole the money from us after we paid a random $50 phone bill. Also the conversation I heard from another customer is that they messed up her stuff too so never go to this cricket store because they constantly have a high turnover of employees and there's constantly new employees there all the time. They mess up your stuff all the time so be really careful that everything is correct and working great before you leave the store if you happen to go here and make sure your phone bill is paid. Make sure you have a receipt or you have the text message showing your bill was paid or don't walk out the store. They tried to screw me over before when I got my new phone about 2 months ago. I went to a different Cricket branch to get my new phone i stead who was a way better store and a lot nicer employees. It was in San Lorenzo. Also smarter in San Lorenzo branch.
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June 2022 by Deborah Jerro
They were fast at switching me from metro to them in about 10 minutes. Thanks Cricket
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February 2022 by Baba Gitonga
Loved it. Great customer service and extremely patient
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November 2021 by Lydia DeSantis
Great customer service! Thank you so much. I love my new iPhone.
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November 2021 by Maria Torres
Thank you so much for helping me with the EBB program.
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September 2021 by Dwayne Tubby
Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store
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September 2021 by Harden Estell
Great customer service. Sales advocate Elizabeth was patient enough to transfer all my phone information from one phone to the other. I also got a brand new Samsung for only $50. Great deal!
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August 2021 by Sandy franco
Great customer service! I want to thank the sales advocate Elizabeth for recommending a great phone and for transferring everything from my old device. Everything is just how I wanted it
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August 2021 by Ezquiel Alvarado
Excellent service. Thank you Tania
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July 2021 by Enrique ramirez
Thank you so much María for the help! Very helpful person!!!
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June 2021 by maria fernandez
Thank you so much Maria! I will be coming back to this store:) Helped me with network settings and was so patience with me. Everyone was so nice too.
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June 2021 by Ricardo P.
Thank you Elizabeth for your help. Wonderful customer service. I will certainly be coming back for more phoned or for help
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June 2021 by david anderson
Hi i walked in the store having a problem with a phone i had purchased yesterday. I didnt quite like the phone and she helped me upgrade to a similar phone to my old one, also helped me tranfer everything. She was very helpful (:
