CVS offers a generally positive shopping experience with efficient and helpful staff. Customers have praised employees like Adrian, who made shopping easy, and pharmacists such as Ann Chen and Ramanpreet Kaur, who provided excellent service and care during health appointments. Many appreciate the patience and support received during coupon transactions and vaccinations. However, some customers have reported inconsistency in service, particularly during Covid testing, where one experience was less than satisfactory due to a rude staff member. Despite this, the overall sentiment remains favorable, with many customers expressing their intent to return to this CVS location for future needs.