HerbsPro is a business with many positive reviews for its fair pricing, trustworthy service, and user-friendly online ordering. Customers report timely order completion and appreciate it as an excellent source for specific, hard-to-find healthcare products in Europe, often at the best price. Shipping is generally noted as pretty quick. Communication is often described as great, with issues sometimes resolved promptly once contact is made. However, some negative experiences note very poor service in specific cases, including unresolved errors, unresponsive customer service over two months, and incorrect product delivery. Other criticisms mention horrendous postage prices abroad and long waits for refunds. While many customers highly recommend the company and continue to use it, others express disappointment and state they will not order again.
Great experience with HerbsPro! I recently purchased a few supplements, and everything arrived on time and in perfect condition. Good prices, genuine products, and smooth service. Highly recommended!
June 2026
Ordered a required medical product for wife was canceled by the vendor because it was classified as a dangerous good shipment and not allowed to ship across the border, they did reach out to give me the reason why my order was canceled, we will see if they refund or not charge my credit card, will update thank you.
May 2026
Unfortunately I cannot get this product in Canada so I'm grateful that it's available on your site. It was easy to order and although I had to pay duty on the item, it was worthwhile to me.
