HerbsPro is a business with many positive reviews for its fair pricing, trustworthy service, and user-friendly online ordering. Customers report timely order completion and appreciate it as an excellent source for specific, hard-to-find healthcare products in Europe, often at the best price. Shipping is generally noted as pretty quick. Communication is often described as great, with issues sometimes resolved promptly once contact is made. However, some negative experiences note very poor service in specific cases, including unresolved errors, unresponsive customer service over two months, and incorrect product delivery. Other criticisms mention horrendous postage prices abroad and long waits for refunds. While many customers highly recommend the company and continue to use it, others express disappointment and state they will not order again.