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October 2025 by Lupe Miller
Cynthia was very helpful and kind
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October 2025 by Gerry \u0026 Ana Robinson
Excellent customer service, clean facility, easy access from highway, competitive prices
I rented a space at this facility after numerous visits to other storage facilities.
I met both Roxanne and Alysia at the facility and they both were knowledgeable, polite, a pleasure to speak with.
They took time to explain how the rental process works, they showed me the available units.
Check this facility before you rent somewhere else!
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October 2025 by Jacqueline Chavez
Excellent customer service!
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September 2025 by Isha Brooks
This public storage location, 2525, Whipple road. There is never hardly ever anyone in the office. They don't have a consistent time of opening, they don't have enough employees to keep someone at the front desk very unprofessional, he spoke with a older woman, white gentleman, and he informed me that he was here last week and was rob, he stated He informed the office and they hadn't no video in the area where it happened. Very scary, but I called the number to this location yesterday, and they stated that they would be open at 9:30. I've been here since 9:20 am and there's still no one here, and it is now 10:09am and they gave me a storage unit that some disgusting adult did a number 2.
About 4 to 5 feet away from the door and no one has cleaned it up. As of Yet very unprofessional.
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August 2025 by Sharon
This place was very clean and The customer service was excellent I truly appreciate the way I was treated thank you so much
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August 2025 by Lizeth Cala
Nice storage location. Restroom available everyday. Roxanne is very helpful and friendly.
There's plenty of space for parking and in general I feel is a secure location
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July 2025 by MiMi B
Roxane is really nice and helpful. Always put a smile on my face.
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July 2025 by RJ
Best customer service 👌. Roxanne at the front desk is very friendly and she answered all of my questions and made me feel very comfortable in making the decision to rent out a space. She walked me through all the floors to shown me the sizes of the storage space and never showed any sort of frustration. She is the best!
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June 2025 by Richly Blended Inc
Dawn is Amazingly helpful,& Professional...Was of Great Help....Whipple office Hayward..
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June 2025 by Chandra Kala
The best service anyone could get. The lady at desk was very polite and professional. I would recommend anyone who is looking for a storage place check them out first. Nice place nice service.
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May 2025 by Mike Pasco
Very courteous staff!
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May 2025 by Desiree Reyes
AMAZING SERVICE! Very clean and organized!
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April 2025 by Olga Valadez
Very polite, professional and helpful. I would recommend this place to others.
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April 2025 by John Hill
Cynthia was great she helped me setup the app on my phone!
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March 2025 by Nena Vallejo
Great service, very helpful.
Cynthia is very knowledgeable, friendly and professional. Thank you for your help.
