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March 2024 by Ame M
Tasty! Service staff friendly, fast. Food menu plentiful and has maintained quality that the Jack has been known for. Good job!?
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February 2024 by edward sky
Food isn’t consistent and they are not friendly! I’m a fry guy I eat them everyday and I hate getting cheated out of my fries!!!! I bought a large just to get a medium. Make sure to tell them to fully cook your food and ask for napkins. The manager must be really cheap or
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February 2024 by K J
By far the worst service and food ever. The employees are extremely rude with the exception of one really nice older lady at night. If you want fresh hot fast-food and decent customer service I would suggest going to the jack n the box on Tennyson Road. ALL of the male employees on Hesperian are disrespectful and rude ?
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January 2024 by Aaron Ly
Worst jack in the box in Hayward. They ration their portion sizes for children and they don't even cook well. My bacon was soggy and scrambled eggs were pebbles. They didn't even give any napkins or straws for my drink. Whoever is managing is an extreme penny pincher and needs to be replaced with someone who takes the time to do quality control. What they are serving is absolutely unacceptable compared to the other local jack in the boxes. How are you going to make me pay $10 for 3/4ths of a meal that isn't even cooked well and then not give me the basics like napkins and a straw?
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December 2023 by Eladio Pelcastre
Ui very good, very good Serbian
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December 2023 by Dean Davis
When me and my went inside the tables were not clean, my sister ask the lady can someone clean the table, she said that the workers are all busy, so we left, I'll never go there again
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October 2023 by Arthur van Damme
Staff was pleasant, service was quick, I ate inside, area seemed clean.
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October 2023 by Travel75_12
The sandwich and fries were fair. The service was subpar. Had far better of both at many other locations.
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September 2023 by Pina Silva
The food made me sick and no onions, tomatoes or lettuce
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September 2023 by Mali E.
Just Want to Say Thank You to Last Nights Staff. It's been Years Since I've eaten JitB. Late Night Dinner was Absolutely Delicious & Drive Thru Service was Welcoming/Quick/Accurate. Keep Up The Great Work!
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September 2023 by Akire
Dude let me and my bf order through the drive thru when we showed up a few minutes too late to order inside. Super appreciative awesome people work
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July 2023 by J. L. D.
fraudulent charges after visiting this location TWICE. both times, i had gone to the drive thru, paid with credit, and then got a random xbox charge the same day. could be a coincidence but i'm not taking any more chances. beware!
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July 2023 by Louie Garcia (GARCIAatservice)
My experience this time was nice, fast, clean and sweet and with a great attitude!Vegetarian options: Fresh Salads, fries or a grill cheese sandwich are always available?Kid-friendliness: They have a kids menu and a value menu and if you dine in there's also have high chairs available.Parking: Well lit parking lot and plenty of spots, clean and secure, handicap and compact spaces also available.Wheelchair accessibility: Wheelchair accessible parking spots, double door entrance for easy access, spacious siting and bathrooms properly labeled are well displayed.Dietary restrictions: Depending on your dietary restriction always read the menu and if you have any questions or doubts you can always ask the person taking the order and they will gide you accordingly.
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June 2023 by Truth Brown
If I could give this JITB zero stars that wouldn't even be close to what it deserves!Where do I start with my experience???Let's go according to Google's categories.•Atmosphere: This place was so dead on numerous occasions which should've been a dead give away. (Which speaks volumes considering I have given this place a chance on different days at different times to change my view to no avail)•Food: Not only was our order wrong... It was dry, hard and nasty... Which to me seems hard to do considering it is pre made food with instructions on how to prepare it.°Service: which is ultimately why I am writing this review and why this place needs a complete overhaul by it's corporate office as to not soil the JITB name.Language barriers make it difficult enough to navigate certain situations without the presence of attitude problems, lack of training, poor management, poor regard for customers and their food.THE PEOPLE WHO RUN THIS JITB ARE CROOKS!!!Not only did they overcook the order they got wrong for us... They would not make the proper corrections unto customer satisfaction nor would they give us our money back after refusing to make the necessary corrections per managements decision.No One should EVER of this low integrity do business in America, PERIOD!GO TO THE JITB on Tennyson...Not Only Is The Food Better but so is The Service!I do NOT recommend this place
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June 2023 by Jaime H. Armendariz
I ordered a grilled sourdough chicken and 2 fully loaded tiny tacos the sandwich was good but the tiny tacos the box wasn't even full it was half way and bearly even loaded they need to put more effort in their
