JCPenney offers a big selection of apparel, home furnishings, and athletic footwear from national and private brands. The store carries a wide range of discounted items. However, the merchandise can be pricey, though sometimes there are good sales. Some advertising is considered misleading regarding sale prices. The store is noted to need more checkout locations and shopping carts or baskets are unavailable. The environment can be messy with pricing inconsistencies, and the store needs to be brighter and cleaner. Associates are friendly, but some customer service interactions are reported as rude. The clientele is often low.
Best selection good sales need more clerks. Found exactly what I was looking for and at a good price.
February 2026
JCPenney Portraits was a great experience. It was a portrait session, and the photographer—a very accommodating and patient lady (I wish I remembered her name)—made everything feel relaxed and easy. I was really happy with how the portraits turned out.
November 2025
On this trip we got our Annual family pictures and we were satisfied like usual The pictures came out great! As for the rest of the store it was very clean lots of friendly staff they were very welcoming. Prices were great. Will definitely shop here again.
