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December 2023 by MARCO
Great experience came for an engagement ring that was on sale was lucky enough to get the last one great selection an prices
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December 2023 by Ricky Marquez
Very good customer service. ?
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October 2023 by christina z
The hours are not accurate. Went at 7:30 pm on a Thursday, and the mall itself was locked. The hours say they are open until 8 pm. I called the store, and no one answered. The mall is closed at 7 pm on Thursdays. Check the malls hours and not Kay's.
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October 2023 by C Gomez
Was in for a routine cleaning of my wife’s wedding ring, excellent customer service the manager there is really nice and will make your visit a pleasant experience.
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October 2023 by M L
Staff is friendly and nice. Thank you Sonia for entertaining us. Visiting Southland Mall
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October 2023 by Rita Stevenson
Marrjiorie!! provided Excellent Customer Service! Hayward, Ca Southland ❤️❤️❤️
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June 2023 by jas a
I would give this place a 5 star but unfortunately the last two times I've been to this location I've been disappointed, upset, and frustrated. The last two time I've been to this spot they have mentioned to me for a upgrade and use the words "small" for ring. Im considering going to a further location to get my ring inspected and cleaned. I'm very disappointed in the service. Kay jewelers please retrain your employee to do sales this is definitely not a way to try to sale a upgrade.
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March 2023 by Sergio Ibarra
Really friendly and positive attitude. Great price for cuban link.
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March 2023 by Dyamond Mays
Awesome customer service !!! Good pricing too
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March 2023 by Jenny M
Wonderful experience. Elizabeth is such a great employee, she was very patient with my fiancé and I, she made sure we had the best service possible. She deserves a raise!!! :)
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March 2023 by yadira valdivia
Came to pick up our wedding rings was greeted by Sonia and she provided the best customer service.
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March 2023 by Jenn Troub
Sonia is the best! She helped my husband find the most beautiful wedding ring to replace my temporary ring! Thanks Sonia!
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March 2023 by Raeesha Khalik
Great service amazing and beautiful people working here Marjorie and sonia took care of me thank you
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March 2023 by Willie Thomas
Sonia was very sweet, helpful and knowledgeable!
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November 2022 by Jason Clarke
The photo on the left was on display and the photo in the grey box was what was given after sizing with no 14k stamp. Was returned within minutes of receiving. This was at Southland Mall, 23000 Eureka Rd., Taylor, MI 48180. Not in California.
