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December 2023 by Shawn Bender
They charged me 50$ for a screen protector and case telling me it was included. Also signed me up for a "premium service bundle" for 10$ a month without my consent. Watch what they charge you.
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December 2023 by Charlita Hoskins
The sales reps are cool , however if they hook you up with a deal pay attention! That receipt will disappear. And if you need a receipt you can only retrieve it the day you buy the phone.
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October 2023 by R. GOMES
Thank you Maggie at MetroPCS thanks for selling me a good phone ? your #1 ???
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July 2023 by aka,PONCHO
Terrible this store is not a place to find a quality phone.The customer service borders on beating customers for their money selling bad phones to loyal customers...I'm switching to Att?
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January 2023 by Kristina valencia
I came here with my daughter Sunday January 8, 2023 to buy her a new phone since hers was outdated and cracked. We came for a Samsung phone and unfortunately they were sold out.. Brenda helped us find a better deal and phone and we also got a free case! She was very helpful and informative. She answered all my questions and we left this store happy. Thank you Brenda! I will be recommending people to go here.
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January 2023 by Paul Cutteridge
Great customer service w a smokr
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June 2022 by Annette Benton
Very sweet staff.. I was suspect at first because BBQ in the bay is hit or miss...This was in Point! Simple menu allowed for tasting everything. The price was good. Fair price for meal portions. Sauces were great.
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June 2022 by Jay Tee
Went here on a fluke because I happen to be in the area and needed 2 new lines. I was glad I came here because the customer service was top notch. The young lady who helped me was real helpful and knowledgeable when it came to their products. I would've thought she was a manager the way she conducted herself with such professionalism and class. I was even more shocked to find out she was only 17! Lol she has a lot of potential and a bright future. If you're the owner and you're reading this, you need to promote LEIDEN to a higher position. She a sweetheart and she deserves it...?
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May 2022 by Kirk B.
Metro PCS is the absolute worst, and the staff at this Metro store is the worst of the worst. Ignorant, inept, liars. Don't waste your time or money at this store.
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March 2022 by Carolin Sturtevant
My son bought air pods pro at this location and they were advertised as authentic Apple product for $96 yet he looked them up on the Apple website for authentic Apple products and they were fake!! Very upset to know they tried to sell a false fraudulent product there!!! Luckily he did this and was able to verify before expiration date of warranty. Watch out with buying Apple products here!!
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September 2021 by Israel Diaz
Excellent costumer service; the personal attention provided by the store representative "Ella"is just unique. Not only she explains everything with clear details, but also tries to get the best options that work for everyones special needs. I would definitely recommend this store to all people.??
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September 2021 by Carlos Arroyo
They got you in Spanish and English :) lol awesome service .
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April 2021 by Maurice Rice
This was a bad visit at this store and bad customers relation need to improve.
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March 2021 by abdullah qasem
One of the best metro by t-mobile store experience, highly recommended!
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March 2021 by Neiloni D.
Nice boss named Billy. He put my phone case on slanted at first and I called him back and he was very understanding and helpful and helped me fix it.
