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January 2024 by Steven W.
I went into this metro store on dec,22,2023 to purchase the new razor phone . i was going to port my number to get the $99 deal i was told i could not port my number and would have to get a new number. i told the sales woman ok so a new number for this phone costs $199 plus tax so by the time im done they charged me $399 after i paid the girl starts to hand me two tcl tablets that i didnt ask for she told me they were free i said wow then she also hands me a jbl speaker also free she says well i wasnt feelling well so i went back and went to bed the next day i start looking at my reciept they not only charged me $140 for this speaker which i was told was free and they charged me a $100 activation fee for my phone and two tablets which i was also told i was not charged for also the girl also told me i had to get the $75plan which she lied again i looked at my plan they gave me some $40 promo plan instead of the $75 i also my reciept says i ported my number and the phone was $99 plus tax i returned to the store confronted the sales girl she continued to lie to me with excuses i told her about the plan difference soshe upgraded my plan right there in the store and i was charged another $25 for a plan i already paid for i called metros 888 number and they told me i was charged for actavation on the two tablets LET ME TELL U HOW UPSET I AM AT THESE LYING CROOKS THEY LIED AND STOLE MY MONEY THIS STORE CHEATS ITS CUSTOMERS IF YOU PURCHASED ANY PRODUCTS FROM HERE YOU BETTER CHECK YOUR RECIEPTS BECAUSE THIS STORE WILL STEAL AND DECEIVE YOU EVERY CHANCE THEY CAN AVOID THESE CROOKS LIKE THE COVID WORST METRO EVER
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October 2023 by Ezequiel Solano
Be careful with this place, they add products so they can sell and charge you more.(Terrible service)
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November 2022 by First name “Sasha” Last name
Worst Metro PCS ever. Took advantage of my elderly grandfather when he came here by himself. He told them what he wanted, and then "they" signed him up for something he didn't ask for. Completely took advantage. Very unprofessional, would not reccomend this location to anyone. Stay away.
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November 2022 by First name Last name
Worst Metro PCS ever. Took advantage of my elderly grandfather when he came here by himself. He told them what he wanted, and then "they" signed him up for something he didn't ask for. Completely took advantage. Very unprofessional, would not reccomend this location to anyone. Stay away.
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November 2022 by Mrs P
Staff is not personable.!! Confused on why you have a customer service job if you dislike helping others. Try a simple Hello as customers walk in.
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October 2022 by Mrs Belle
Staff is not personable.!! Confused on why you have a customer service job if you dislike helping others. Try a simple Hello as customers walk in.
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June 2021 by Mikesse Jones
Fast and polite.
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June 2021 by Sandy Larsen
Very pleased with my phone and plan!
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June 2021 by Juan Zapeta
(Translated by Google) Good excellent service(Original)Buen servicio exelente
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May 2021 by Ivan Diaz
(Translated by Google) The service is mediatic.(Original)El servicio es mediatico.
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April 2021 by Maria Cojon
(Translated by Google) I didn't like it because the employees don't pay attention.(Original)No me gustó porque los empleados no ponen atención.
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January 2021 by Edwin Alvarado
(Translated by Google) Excellent customer service(Original)Excelente atencion al cliente
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December 2020 by Heather Johnson
The one lady tonight was profiling she wouldn’t transfer my number and said my phone wasn’t unlocked. And kept asking a billion questions she said the phone belonged to someone else I get home and see it was my number she seen and I contacted Amazon and the manufacturer said it is unlocked. I’m making a formal complaint right now to corporate for discrimination and profiling.
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September 2020 by Gudelia Paz
(Translated by Google) Very good I like it(Original)Muy bueno me gusta
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April 2020 by XDcristianDX YT
A good place to get a phone I got a phone and it's cheap.
