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December 2023 by Kekoa Dias
I’ve stayed at a number of hotels Recently and I think the room that was given to me and my family was pretty nice without any complaints but I’m making this review mostly for one of the guys that works the front desk sometimes during the night. He is the more chunky guy with a full beard and wears glasses. Me and my wife sometimes hung-out outside at night in the garage near the dumpsters at night to get some fresh air and I’m aware that there’s a camera right in the corner of that garage, but coincidentally the only night im away for a night that same guy I mentioned earlier goes out his way to talk to my wife while she’s in that garage by herself and supposedly tried to hit on her and be really weird. It seemed like he watched the cameras and seen his only chance to catch her by herself which seems really weird to me as if he was following her.
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November 2023 by Scot Matson
Unsafe location, untrustworthy staff. Room's were dirty, linens soiled and bugs found in bedding and baseboards.Not a family/business friendly establishment. Highly recommend for safety and health concerns that you do not stay at this location.Rooms: Outdated, poorly maintained, stained, dingy, odoriferous. Pest control issues, bugs found in/around room and in bedding.
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June 2023 by Baby G
I don’t know what type of establishment is being ran here but it’s definitely not a hotel. First starting with checkin, the lady at the front is a scammer. I made a booking through choice but she asked for cash for more than what the original booking was for. The staff at this place treats everyone like a money grab. If they can keep the $100 deposit they take from you, they will. Also the rooms are not as advertised, very dirty. Hair everywhere, sheets dirty, floor sticky, toilets barely flush, stove didn’t work. Run as fast as you can!
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June 2023 by jyoti sharma
Dirty room, bed cover, and pillow cover were dirty. Smelly like no one washed them after previous guests.
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April 2023 by Olivia Mugweru
I was over charged for my stay and the room was dirty. Son had a rash the next morning from bedding.
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April 2023 by marcy soriano
I'm a truck driver so finding a place to park your truck and stay is pretty hard, there's enough room for 1 bobtail which was fine with me, the rooms are clean and the service is nice, you can tell they're almost scared to say anything at first, they but afterwards they opened up and were very nice , they probably get rude people all the time and it's sad, I've read alot of the comments before going and just as I thought they are not rude, they are misunderstood, due to the language barrier, and people should be nicer and more understandingWalkability: Restaurants and convenient stores walking distance,
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December 2022 by Jessica Gaytan
I want to write a review and thank Om, for being professional and accommodating our needs. Room was clean and worth the prize definitely will be recommending to friends and family! Thank you for making our stay feel safe and welcoming :)
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December 2022 by Terrie Menees
As I pulled up there were 3 Sheriff officers frisking and patting down someone in the parking lot. A additional 2 sheriff patrol cars arrived. This is a very very bad part of town. Break ins left and right. There is no security on the property. I didn’t feel safe staying there. I cancelled for such reasons and they wouldn’t refund my money.I wouldn’t even let my dogs stay there.Don’t go unless you want your car broken in, mugged, ect. Office person was very rude.
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December 2022 by Juan Vela
Worst service I've ever had in a hotel. The staff was asleep at the front desk and treated me like I was going to rob him while I was filing the paperwork for this room. And after nothing in the paperwork I signed for the room stating that there was no pets allowed, they had the audacity to call my room at 3am to tell me that my service animal was not allowed in the hotel room. So not only was I woken from my sleep but told that I should have read the small notice that no pets where allowed. I'm beyond mad at this point and I can't express how horrible the quality of the room is and for them to pull a stunt like this as if it was a 4star hotel with a room that would suffer from having an animal stay there. In a room with holes and smudges on every wall for them to tell me my service animal wasn't allowed is beyond my belief.
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December 2022 by Samantha G
Terrible room service the toilets were clogged and they didnt want to change our rooms so we had to use the restroom in their lobby second of all this whole place is a scam they charge 150$ a night plus a 100$ deposit and they make any excuse to not give your deposit back. This place is ghetto and a scam do not come here . The staff are all racist and rude.
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December 2022 by Kesh Khilnani
Beautiful location if you are coming to Bay area. 15 minutes to OAK and 30 minutes to SFO. Great restaurants within 5 minutes of driving. Nice helpful staff, Geeta was very helpful and humble. Safe area to be able walk out late night. No homeless or graffiti in the neighborhood. I will be happy to come back and stay again when ever I come to San Francisco.
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August 2022 by Carrie E.
I stayed for 7 days and my bed was made 3 times. The coffer cups and drinking glasses were never wased nor changed for clean ones. I sore socks in the room and they were dirty so dont go barefoot in your room. My bathroom was not cleaned 2 times. There was a panal on the wall right next to the bed that would not close all the way so you get to listen to running water off and on.I would not recommend this hotel and regret staying here.
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June 2022 by Melsomar R.
We were trying to save some money so we tried this hotel since it was the cheapest. Sure enough, you get what you paid for. Initially, i paid 81 total for a 1 queen bed which is good for 3 per the website but when i checked in at the front desk, he told me the system won't let him check us in because only 2 person is allowed per bed. But why would it let us book it with 1 bed!! I was gonna sleep in the sofa bed. I was told i need to pay for the difference which was 52$. I was so tired already so I was like okay fine! The room is pretty spacious but it's dirty and disgusting. It has dirty old fridge which does not close properly. The floor looks like it was not mopped and the wall trims are so dirty as well! had I known that i will pay for this amount, i will choose other hotels instead! The linens looks has some stain so i was so disgusted! Another one is the smoke alarm keeps beeping! Staff should do better on cleaning and maintaining this place. I am not recommending it at all. Avoid this place if you like to sleep peacefully. I hope the manager see this so they can fix this issue.
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May 2022 by Maddi R.
Fleas. Dirty. Disgusting. It was very awful. The lady at the front was nice but the overnight gentleman was not very nice.
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April 2022 by Claeshae D.
I use to stay here often , however I hadn't been there for about 6 months and I got a room and well ... there was bed bugs and they bit me it's messed up cause eww ... I liked that place but I'll no longer go there anymore
