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October 2023 by Andy Demetriou
Called to check if they have rocky patel grand reserve in stock, I hear a click and thought he put me on hold to check stock.. line disconnects. I call back and mention the line disconnected, he asks what I want, I again explain, he interrupts and says “brother, I am busy now, you call back in 1 or 2 hours.”So basically hung up on me the first time because he didn’t want to be bothered which landed him a bad review for horrible customer service.
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July 2023 by Jesus Sanchez
Overcharge for backwoods, I rather buy them at the gas station next to them for $5 less than their price.
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April 2023 by rose g
DO NOT BUY YOUR BATTERIES HERE!!!!! first day i used it didnt work and they wouldnt trade or refund it. waste of time and money.
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December 2022 by Christopher Clewis
Amazing customer service and a selection to die over, stop by and see for yourself. You won't regret it.
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September 2022 by Drez Almu
Don't go there. More costly for no reason. I am familiar different stores and affordable prices. This store. Good luck with your business ?
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May 2022 by Santiago A.
This place is an absolute disaster. First, the Idiot that is employed here lied about their price. This man tried to sell me a MINIATURE BONG which had a price tag of $35.99 for $80. When I asked why he hiked the price up he said it was because silicone bongs are convenient and they never break. Silicone is cheap to produce and many of the nearby shops here sell it for around the original price of $35. This person thought I was naive and once I mentioned that the bong was not worth $80 he backtracked and offered to sell it to me for $50 and then again to $40 after I reiterated that the price for the quality was not worth it. Lying to guests by putting incorrect pricing, displaying horrible customer service skills, and overpricing cheap items should be the biggest reason why NO ONE should step in here. I don't usually complain about my shopping experiences but this is BY FAR the worst establishment I have ever had the displeasure of stepping into. Save yourself the time and effort by shopping at better smoke shops in the area that have solid pricing and high quality items. This place is an utter joke that does not deserve to be in business with their shotty, unreliable scams that they call customer service.
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August 2021 by Elizabeth F.
Extremely rude and unprofessional the owner is smoking while clients are in there my father likes to go and just to buy lotto tickets the owner always pushes him out knowing he needs ADA assistance
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July 2021 by Alec E.
Right next to Amy's and grocery outlet. Fair pricing for smoke needs. They got all the nicotine available. Different sized pipes and bongs.
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June 2021 by Carl Tzeng
two out of two defective vapes. i dont trust it
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June 2021 by DJLoveNoise
It's Lit
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May 2021 by Lino Hidalgo
This place is cool... but they are so inconsistent with their hours. They open sometimes an hour late and close early frequently, it can be frustrating..
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March 2021 by Kris B.
The guy who works there doesn't know how to count change and consistently rips off customers. He gave me back the wrong change and when I told him, he claimed that I'm accusing him of not knowing how to count, that people think he's 'sleeping' and how he gets this 10x a day everyday and he's not 'sleeping' and is not going to be taken advantage of. He goes on and on defending himself. As customers come in I watch him and he does the same. One guy comes in to cash his scratchers winnings of $10. He asked for new tix to scratch. Guy leaves. Come back in after a minute. Told the worker " you owe me $5. You only gave me a $5 scratcher". The workers response? " you left too soon". Omg. Seriously? Then he comes back to me and tells me he knows his job and that he's not 'sleeping' although people think he is and that he's kicked people out accusing him of not giving the right change. At this point I figure my time is worth more than the $4 change he took from me and that whatever he's on (definitely on something that day) I don't want to see him get crazy on me. Never going here again. This is a trend of his to make a few extra bucks for himself each day. To each its own but I'm never spending my money there. Just want others to know and be warned. Even if you count your change in front of him, he will say he's right.
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March 2021 by XHIZLE Clewis
Amazing customer service and a selection to die over, stop by and see for yourself. You won't regret it.
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January 2021 by Paola L.
Bought a torch here for my boyfriends birthday once I got home we checked it out and it was already defective, it wasn't working right and the butane would leak out after trying to fill it. We called the store and asked for an exchange or at least a give us our money back but he hung up and said he was too busy to help us out.
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December 2020 by Juicy M.
This place sells fake defective vape pens. Bought one for $20 and didn't even leave the store with it because it tasted so burnt , even the guy behind me said his vape tasted burnt too. When I asked for a refund or some kind of compensation for the $20, the store guy started yelling and getting angry, threatened to call the police and ban me from the smoke shop. I used to love coming down here but the customer service is horrible and the products are not good quality but still expansive. Even the tobacco products are stale and overpriced.
