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January 2024 by Ronald Ussery
They DON'T HAVE ANY BRAINS, BECAUSE THERE ISN'T ANY KIOSK MACHINES IN OR AT SOUTHLAND MALL
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November 2023 by Ivan B.
I feel like that this mall is a good place to stop by at certain stores and then leave afterwards. It's not really a place to walk around and hangout with people. At least they have Round1, but this place needs a complete renovation based on its atmosphere. It just feels empty there. There is a food court under the mall, but rarely anybody goes there. At least there are appropriate amount of food selections. What really takes up the most is the size of the mall since it's about the same size as the one from Newpark Mall. I don't really plan on coming back here unless it gets renovated. There is much to improve.
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November 2023 by Rachel R.
I went there because I wanted to shop at JC Penny's which I enjoy. So if you like JC Penny's then I would recommend this mall.
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October 2023 by Elizabeth L.
This mall is a dump. There are some nice stores, but over all I had a terrible shopping experience and felt unsafe because of the junkies.
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August 2023 by Luis I.
I went to work world store ... Excellent customer service, very helpful and gave me options not just sold me items. She made sure I was happy with my purchase and also showed me pieces from the sale rack so I can save a little .I will definitely come back, a plus that she's also bilingual. Thank you Vanessa for all your help.
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August 2023 by Billy Abbott
Straight Talk used to be a good company. I had this service for over 10 years. They screwed something up on my bill, acknowledge that it was not my fault, but still expected me to pay for there mistake. Got off the phone and switched to another carrier immediately. Straight talk will rob you
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June 2023 by M T.
This review is solely for bliss, the shoe store. I had a horrid experience here tonight. I asked the cashier, an elderly lady, to see if she had two pairs of shoes in stock because the ones on display had rhinestones missing. She checked and told me she did, so I asked if I can look at them before buying them. She told me twice that it's a waste of time for her to look for them if I'm not going to buy them first. I told her that I need to inspect it before buying it since there are no returns, only exchanges. She had an attitude but ended up looking for them. After looking for them, she told me she only had one in stock. I looked at that one and it also had a rhinestone missing. I changed my mind and left. As we were leaving, she was once again saying that was a waste of time. The old woman here has no customer service at all. Who tells their customer that looking for an item in the back is a waste of time? Especially if the customer cannot return what they buy? Obviously, I need to inspect what I am buying before I make the purchase. Sadly, Yelp does not have this business listed, which is why I'm giving the one star rating here at Southland Mall, since this bliss location is located at Southland Mall.
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June 2023 by Bryan Simpson
Worst customer service!!!So glad I left Straight talk!All the support department can do is apologize and give excuses as to why they can't help.So many excuses and zero help.I cant believe this company is still in business!!!
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June 2023 by Joshua V.
I went to Southland for 30-45 minutes to get some food with my wife and 2 year old. When we finished, our car was gone and we had to call to find that our car had been towed by HPD. This is private property so they don't have jurisdiction unless you had called them there or have an arrangement with them. My registration was already paid but I have been working on passing smog. You left me stranded with my two year old so I hope you enjoy your kickbacks. I will never return here.
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April 2023 by Gabriel G.
All the times I came here it was really fun and the movie theater was great! They should add some more things for kids to do like an indoor playground. Overall the mall was good.
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January 2023 by Joe T.
Mall is actually lively and very little empty store fronts. However The public Bathrooms leave something to be desired.
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October 2022 by Mamie D.
It's dumb to have the mall close at 7pm. 9pm should be the closing hours. This place is run down and not a lot of choices to pick from.
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September 2022 by Talisha M.
Southland is a good sized mall with many shopping options. The food court has a great variety for dining. More restaurants on the edge of the parking lot. Movie theatre to keep the kids entertained. This mall has lots of amazing brands and is an amazing place to shop. All in all it offers a nice experience.
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September 2022 by Stefan T.
The malls that everybody dislikes these days might be the perfect place for some heat relief. Some stores have survived and I like to call them the cockroaches of the retail industry. These past few days it has been unusually hot. I'm not sure if its worthwhile to point fingers and assign blame for this - as I don't ever remember this kind of heat and dead fish in the ocean. Blame big oil. Blame your own carbon footprint. Blame big SUVs. Blame Rinks and Sweets... Now that all that unnecessary finger pointing is done - its time to support your local mall and movie theater. No better time. Get a new shirt and toss that old one with the stretched out collar. Find some new dog toys at Ross at a discount to keep your furry four legged friends brain stimulated. Have lunch at the food court. Yes its still open and they have lots of options. The stores that are still open are strong. Nothing can kill them. They withstood the test of time. Come support them and some cool air.
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August 2022 by Joann V.
It was a long time since I've been to this mall. I used to frequent this mall when I lived in Hayward so returning here was surprising. The inside was very nice but the outside needed some cleaning up. Macy's was disappointing. But Hayward, San Leandro and Castro Valley needs a place to shop that's clean and safe for everyone besides the movie theater is also there which is a plus.
