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April 2024 by Rey N.
I would not recommend taking your business here. First off, their "Customer Service" is non-existent. Second, I brought my ring (which was purchased here just 12 days ago) in to have an adjustment made (part of the setting is crooked) and they refused to do anything! All I got was, "that's the design". I find it hard to believe the design is made to be crooked on ONE side. Also, as a paying customer, I would think it's their job to make sure we're happy with our purchase. I will now be searching for a jeweler elsewhere, to have my ring fixed. Do yourself a favor and take your money elsewhere.
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January 2024 by Estela Mamangun
Staff are friendly and helpful they consider their customers expectation and satisfaction..
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January 2024 by jonathan Mcknight
Southland mall diamond co...best customer service ever...pinky ring on bling
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December 2023 by arnette smith
Roger was a pleasure to meet! I had an engagement ring, sized and cleaned. The work was done while I waited.I also, ended up purchasing a beautiful diamond, emerald cut pendant!Roger was knowledgeable and patient!
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December 2023 by Chauncey Leslie
This review is important to read. Before I walked into Diamond Ring I went to 3 different jewelry shops. Every shop wanted a sale and didn’t truly understand the importance of my purchase. Diamond Ring team sit with me and explained diamond’s and what I should be looking for. They didn’t care about me buying anything. They cared about me being educated on diamonds. We talked for two hours and I was able to get to know them and they got to know me. We were able to stay within my budget and get a beautiful diamond ring for my future fiancé. This is as a great experience and I will definitely be back. Thanks guys!
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December 2023 by April Hogan
When I went there they was very polite and friendly and also they explained everything to me great and I purchased some jewelry and I will be going back to purchase some more Jewelry
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December 2023 by Marlon Porterfield
Great experience will recommend to to all my friends. The staff was very helpful
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November 2023 by Piaget Reed
Great diamonds ? & customer service & they gave me a great deal… can’t beat it.
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October 2023 by Julia Fungula
I went to get a diamond fixed and when I got it back he tried to make excuses for why it still looked sunken in. I didn’t want to deal with them anymore so I just took the ring back and will be going elsewhere.
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July 2023 by Andrea Devenuto Hutchinson
So disappointed. We purchased my wedding eternity band from this store and when I brought it to another jeweler for cleaning they informed me that some of the diamonds were fake… we were scammed. Customer service has been terrible in trying to help us at all. Don’t purchase here!
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July 2023 by G D
Hasan was great. Everyone at this location is fantastic. Did an amazing job on my engagement ring
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July 2023 by Berna Leyva
Very. Good. Customer. Service the Diamond Ring. Company. Is very. Friendly. And. Well knowledge of. The. Product. Will. Return. For. More. Stuff. Later. Loved. The. Service
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July 2023 by Terri Lewis
Hasan’s pleasant demeanor made for a pleasant shopping experience.
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June 2023 by Anthony Botello
This is my go to place. Always great customer service. I appreciate the cleaning service they offer when you purchase from them. They make sure to take care of returning customers.
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June 2023 by Daniel Mora
I have gone here and purchased several rings. I also take my jewelry to get cleaned, and other miscellaneous things. The boss there is gentle and kind, and so are most of the staff. I prefer this place over any other jewelry store at Southland mall. Most people think Highline Jewelry is the best but their store is not even welcoming, they are caged in multiple security doors. Anyways, I am not here to diss them, but rather to give a round of applause to the Diamond Ring
