U-Haul of Hayward offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. They also provide portable U-Box containers, Moving Help® services, hitch installations, moving and shipping boxes, propane, and online reservations, making it convenient for both local and long-distance moves. Customers appreciate the friendly and knowledgeable staff, with many highlighting excellent service from employees like Izzy and the manager. Izzy is praised for her empathy, courtesy, and helpfulness, especially during stressful situations, and she takes the time to explain options and fees clearly. The manager, known for solving issues efficiently and providing superb customer service, consistently ensures quick and smooth transactions, with some customers mentioning they rent trucks weekly and receive fast service. However, some reviews mention inconsistency in customer service. One customer described an encounter with a rude staff member, but noted that the manager later resolved their issue positively. Overall, U-Haul of Hayward is highly recommended for its good rates, friendly staff, and reliable equipment, making it a solid choice for moving needs.
Wow what an experience. I honestly didn't know what I was doing trying to set up a tow hitch on my jeep. Luckily Laron and Martin guided me through every step and even attatched everything for me. Will definitely be back to this location.
July 2026
Martin and Philippe were a tremendous help with my wiring. They went the extra mile and did a great job of representing the UHaul brand. Highly recommend.
July 2026
Ron was very helpful, smooth process. Accomadated a no reservation, and was met with patience. Taken care of. 👍
