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August 2022 by Scott P.
Can't say enough great things about this place! Even if I'm having a bad day I can walk into this place and feel better. The front staff is so helpful and understanding. Their equipment is maintained top-notch. If you ever have a problem they will immediately go out of their way to resolve it.
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August 2020 by Diane S.
Quick service, friendly staff -- now I have a reliable go-to place for propane refills!
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June 2018 by David G.
I have not only rented multiple pieces of equipment from Aaction Rents over the past several years, but recently I bought a piece of equipment that they had put up for sale. Working with Patrick, Ron and Bobby was an absolute pleasure and they proved to me that Aaction Rents is not only the most professional and trustworthy equipment rental company in the North Bay, but also the nicest bunch of people. They did exactly what they promised to do, they did it for a fair price, on schedule, and they did it all with a smile. I highly recommend Aaction Rents to anyone in need of renting great equipment from a great bunch of people.
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May 2018 by Maria S.
I would give a thousand stars for this establishment, if I could. This is where all the high level intelligent quality customer service folks went. Excellent customer service!! This is the best experience renting equipment from an establishment in years. The equipment is clean (truly clean) and in excellent working condition. The staff is helpful, knowledgeable and clear about all the details. I wish they had a rental businesses like this in my neighborhood. I had a last minute project and needed a trailer. I rented a trailer to attach to my SUV. They knew exactly what I needed to attach the trailer to my hitch. From start to finish, they were quick and clear about what I needed to know. They provide 24 hour rentals, which gave me plenty time to return it the next day. Everything was quick and thorough. They have a vast range of equipment and great deals on items to purchase for your projects, including used tools. Its a great place for a city person like myself. Clone this establishment and the staff, we need more businesses like this.
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March 2018 by Aaron C.
Thank you Clayton for your amazing service! We always rent from them.. Excellent pricing and quality equipment.
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February 2018 by Jeff Y.
We rented a stump-grinder this weekend which worked great for small to medium sized stumps. The teeth were sharp and it started right up as it should. Jason and Jamis were very helpful with our rental.
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March 2017 by Kristn Vasquez
Zack is always ON IT. THEY DON'T SCREW YOU IF YOU'RE 8 MINUTES LATE ON RETURN WHICH IS GREAT !BEEN USING ONLY THEM EVEN THOUGH THEY ARE NO LONGER 3 MINUTES AWAY.ME AND MY GUYS DRIVE 15 MINUTES BACK UP TO HEALDSBURG FOR RELIABLE EQUIPMENT AND QUICK FRIENDLY SERVICE.I've been renting from them for years.And NO I don't have family and friends there AND this is only the second review I'very written!
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December 2014 by Douglas H.
My wife and I are in the middle of a backyard do-it-yourself project. We've been in twice and both times Shamus has been one of the nicest guys I've ever dealt with. Many equipment rental places have guys behind the counter who are gruff and only seem to want to deal with people in construction. Or they rent sub-standard equipment with bad blades, etc. But Aaction Rents has great equipment in great condition. And Shamus has been nothing but helpful and has given us invaluable advice. And we've learned that virtually no piece of equipment that we thought would fit in our car will fit in our car. Can't recommend this place more highly.
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September 2011 by Whitney G.
I used this company, otherwise known as Encore Rentals, and their staff was unhelpful and they charged me for items they didn't deliver. It's also widely accepted practice among rental companies to provide some small credit for unused items, but not with encore. I'd go with Wine Country Rentals if I had it to do again.