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September 2022 by Amanda Williamson
my name is amanda schwerdtfeger and i would like to express many thanks to joyce bradley and hally swan for the amazing job they did with helping me get my loan , always professional and well spoken and will be recommending these two ladies if ever im asked who helped me .thank you again joyce and hally much appreciated
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July 2022 by Gill Sperlein
I recently obtained a second mortgage from Community First Credit Union. Hally Swan could not have been more pleasant or more efficient. I was absolutely 100% satisfied with the service she provided. I can't recommend Hally and CFCU highly enough.
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July 2022 by Callie Time
Hally did a great job in helping us with our financial and real estate goals. She was professional, timely, and well-versed in the options available to us.
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May 2022 by Deborah kathan
I was impressed by Hally Swan. Her personal attention to every aspect of my loan details and prompt response was reassuring and helpful. She is n example of excellence and courtesy.
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May 2022 by Tony Marian
It was such a pleasure working with Hally. She is a polite, friendly, professional who really cares about people. Couldn't have asked for a more pleasant business experience. Thank you Hally.
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May 2022 by Boomer
Hally was great to work with - she was always there to help me with any questions, worked tirelessly on my behalf and continually gave me encouragement along the way!
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April 2022 by Cindy Jo H.
My husband just stopped by your branch to cash a check. He was told you didn't have enough cash. How does a financial institution not have cash?! The Community First Credit Union check he was hoping to cash was for less than $500. Appears to be poor management on Community First Credit Union's part.
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April 2022 by Mrs Roadie
Hally was outstanding!!She is extremely professional, knowledgeable and helpful in guiding us through the daunting process. It has been a pleasure to work with Hally and we are so very thankful for her patience in staying by our side as we sourced additional documentation. Look forward to working with Hally in the future!!
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December 2021 by Anna Barnes Grant
Hally Swan at Community 1st Credit Union is a ROCKSTAR. As a first time home buyer I was nervous and thought I would never get approved for a loan to get into a new house. She walked me through the entire process, step by step so that I could understand what was needed, and be in the drivers seat. She is an honest, real, down-to-earth person who will spend the time to get to know you, and find a way to get you everything you are looking for. I am in my new dream house and it is because of this amazing person. Go see Hally at Community First CU, you wont regret it. :)
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September 2021 by Zack Hagen
I’ve worked with Hally Swan on three credit lines over the past few years. Hally has been great to work with and has made the lending experience expeditious and seamless. Her expertise in working with self-employed individuals separates her from other lenders I’ve worked with in lending.
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August 2021 by Alison Mengali
My husband and I applied for a loan through Community First Credit Union. Being two country bumpkins the process was all new to us. Hally Swan walked us through every step of the way. Any question we had (there were many!) she was available and always happy to help. She went out of her way to to explain anything we didn't understand. She has such a warm, kind, helpful demeanor that always put us at ease. Also, Katie, her assistant was just as awesome!! We couldn't have asked for better service or people to work with.
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July 2021 by Janis Hartman
Working with Community First Credit Union has been a pleasant experience, thanks to Hally Swan, my loan officer at the Guerneville office.My husband and I have been real estate investors in West Sonoma County for years. For many years I avoided attempting to refinance our properties, due to being turned down, (without serious evaluation) by those loan apps that are advertised on the rate comparison sites. Finally, I went to a local credit union to both support a local business, and for the personal experience of working with a real person, who understands Sonoma County.Because we are real estate investors, our real estate loans and their approval are very complex, and require a different and more thorough approval process, and a great deal of documentation. It also requires patience and tenacity gathering the numerous documents, evaluating them, processing them and presenting them to the mortgage investor or underwriter in an understandable manner. So, dealing with the loan officer becomes not only a business relationship, but a friendship based on confidence and getting to know each other.Hally is a loan officer that gets it. For the first time I know what it means to have a banker, and a banking relationship with a professional. Having just finished the 2nd refinance working together I can tell you that if you should choose Hally as your representative and banker it will be a great first step. She will get to know you as both a person and a client, and will provide you with the most successful experience with financing and refinancing real estate that you can hope for. I highly recommend Hally as your new loan officer and banker.
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June 2021 by Teresa Hegarty
Amazing service. Vast amount of knowledge and extreme accuracy!!! Thank u sooo much!!
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April 2021 by Sarah Stroud
I am not sure where to even beginning trying to explain the most wonderful experience we encountered with Community First Credit Union, specifically Hally Swan.My husband and I have been working with Hally from the beginning of 2020. The process of trying to buy our first home started off very confusing and very stressful until we started working with Hally. She was there day, night, weekdays and weekends for us. Let us keep her on the phone for however long we needed her and answered all of our questions to where we would understand them. I knew lending officers worked hard, but she brought a whole other definition of hard work to the table. We finally just closed on our very first home a year and a half later and I will have to say we could not have done this without Hally. She made this process so much easier and less stressful than I could imagine.If you decide to go through Community First Credit Union, I would strongly recommend it and please make sure to ask for Hally Swan if you would like your homebuying process to be smooth and a success!!!
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March 2021 by Joel Sombs
Everyone I dealt with on my loan was knowledgeable and very willing to take time and make sure that I understood what was happening and that I was getting exactly the loan that I needed. Hally Swan was especially helpful. I appreciated her cheerful manner and dedication to helping make everything work out.
