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April 2023 by Angus Loop
I have used this business for over 15 years. They do get you the correct part and work to get out of stock items same day. I miss Carl, one of the best!
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December 2022 by Ronnie Lucero
Driving today with the American flag on my truck & passed a parts delivery driver who gave me a thumbs down(twice). Unfortunate that this store endorses & condones hatred for a Country it does business in. I will never buy from this store again.
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March 2022 by Se Anderson
Quality parts for a long lasting repair!!
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July 2021 by Jerry Shafer
Great people, great selection, not cheap Chinese parts
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July 2021 by Elizabeth M
If you want the absolute worst customer service experience of your life, go in here and get incorrect advice and then have the be super aggressive at you while you try to ask another worker for help.The manager was "supporting her staff" by letting him give me wrong advice on something he then admitted he didn't know. And he literally harassed me when I came back in after I said I don't want to talk to him several times. After explaining myself too many times, they faked being sorry in an extremely condescending way and "didn't" have the part i need. I 100% believe they had the piece because they lied to me the entire time I was there and seemed to really be having fun with it.I have no idea his name but I really doubt he's not a complete arrogant man to his coworkers or other people.
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May 2021 by Robert arr
Great service.
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October 2020 by Manuel Avila
They are always nice and helpful
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May 2020 by Kimberly Seanor
Fast, friendly service.
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November 2019 by Brian Larson
Of a part store to buy parts the only place that does not have anattitude like oreilly. The selection is complete for car. Demands.
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July 2019 by Audessa Siccardi
Helpful staff
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March 2019 by Sonja V.
Inexperienced zombie employee alert. He was nice...but that couldnt help him find my spark plug wires. He kept telling me how he was new. None of the more experienced dudes would help him. Napa auto parts in Santa Rosa is 100 times better, friendlier and the store is brighter and a larger selection. Healdsburg location is like a dark depressing cave. Daves Auto parts on Sebastopol Road is the SPOT for classic car needs.
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October 2018 by Sofia Steinhagen
Good service. Loaned their tools so we could replace the battery. After they diagnosed the problem. Thanks Napa guy.
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September 2018 by Paul Troppy
Everything is easy to find the people behind the counter are very nice. And helpful. Definitely a at home country feeling
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September 2018 by Richard Hauber
Scott, NAPA's manager, is top notch! Parts are good quality and reasonably priced.
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September 2018 by bob sherman
Good service
