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January 2024 by Sabrina Sandoval
The customer service is great. As a woman with a smart phone I feel like I can figure out what I need because of smart phones but I am also glad when the gentlemen are there to anticipate my needs. I feel empowered when I walk in knowing the part I need and they let me be but Google doesnt always give me the right information so the guys there are always glad to help me and they don't gloat if I missed something. I have no idea what I'm doing in there but I like to pretend and they let me and I think that that's kind they also don't rub it in my face when I get it wrong so that's what I mean by gloat and with that being said they're always making sure that I walk out of there with the complete items that I need in order to say change out my battery they'll give me those little grease packets so that I can put it on the terminals which I never knew about before so I think it's I think they're glad to see women taking charge of their own automotive needs but they're also glad to help anytime they can and I think that's how she's society should be anyways you know always help each other out and not to make this as sexist review but it's a male dominant industry and male dominant subject matter so I definitely don't know as much as they do but I like to pretend like I do and they let me Plus they are chivalrous when I need assistance carrying out a big old heavy battery and I appreciate that a lot and this is so far what I've noticed at this Riley's in Healdsburg and also at another automotive store in Santa Rosa which I will save that review for them and not mention them here but thank you gentlemen for helping me out even though I seem like I know what I'm doing it's just a facade. But I am learning.
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September 2023 by Gabrielle Ingram
I ONLY shop at OReilly for all my auto needs because of one very special employee there....BUZZ!He truly understands what customer service is. He's also very knowledgeable about everything auto related.
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September 2023 by Jason
Buzz was amazing, the whole team is always incredibly helpful. He assisted us in a tricky headlamp install. Remember O'Reilly for auto parts Napa for wine.
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February 2023 by SeanPaul Cuschieri
This is a very clean and organized location they were able to pull up my national account get me squared away and build out from a whole another city when I was stuck out of town! Highly recommend this location to others they also do free code scans
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October 2022 by Ruth Lopez
I enjoyed my shopping experience is always fun walking around ☺I just love it ? my favorite auto parts
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September 2022 by Kevin Wood
Excellent, helpful service. Always the correct part. Clean, well organized store. Specialty tools loaned free!
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September 2022 by Jeremiah Schmidt
Buzz, at O'Reilly in Healdsburg is top knotch for parts .
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August 2022 by Susanne Esquivel
Healdsburg OReilly team is awesome. Super helpful, knowledgeable, and always excellent service.
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June 2022 by KatraMoo
The place was moderately busy, but the staff was handling the traffic flow and transactions quickly, efficiently, and professionally. They are knowledgeable on how to get you the parts you need.Brandon was helping me and with his diligence and flexibility in trying other means outside the normal in store look up systems, he used other systems and internet searches to find the information. He tracked down the parts, and between us we now know what to get to fix this one problem.Thank you Brandon.
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June 2022 by keren colsten
Needed a part and I was having trouble finding it for our older model car. The employee at the counter found the part and had it for me to pickup the next day. Very helpful and friendly.
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April 2022 by Shawn robertson
Always a good place to go people in their very nice and very helpful
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April 2022 by Stefanie Freele
Buzz is all-around great. Always cheerful and helpful.
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February 2022 by Gary Cantrall
Had to order some parts, arrived the second day!
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December 2021 by King F.
My car broke down in Healdsburg on a rainy day. Managed to sputter into the shopping center with O'Reilly. They came out to my car (in the rain), took out my battery, charged it & tested it, put it back in my car, and sent me on my way... for FREE!?! WOW. Just WOW. They were wonderful. Selling that beast of a car today. But I'm always heading to O'Reilly.
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October 2021 by Nancy Hayssen
Reilly Auto has super friendly and smart staff! Super clean and great variety of parts to choose from!
