AutoZone on East Florida Avenue in Hemet is a leading retailer of auto parts, accessories, and maintenance items. Customers report a good selection of parts. The employees are consistently described as awesome, nice, friendly, understanding, patient, and helpful, often going above and beyond to assist. Services include free battery installation under warranty, free diagnostic tests to check engine lights, and printing codes and results. Staff also provide thorough explanations, personalized notes, and instructions. While most experiences are great, some customers express a long-term frustration that in-store shoppers sometimes wait while employees assist callers. Overall, the store is noted for outstanding and wonderful service, with many customers stating they would return.
Rico was an absolute lifesaver for me and my brother today. Thank you for the extra mile you took to help us. Great customer service!
May 2026
Good customer service. Wish I could get a job here delivering parts
December 2025
Ernie was super helpful in helping me deal with the corrosion on my battery terminals. He showed me how the cleaner spray worked which seemed to melt away the corrosion. I bought the protector spray to keep it in good shape. Thank you Ernie!!
