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July 2023 by Esther B
This facility never answers the phone how are we supposed to make an appointment. Ridiculous personal.
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June 2023 by Angela E.
I received a referral to this doctor over a month ago. I have called during "regular" business hours, per their recording, at least 10 times, and have yet to speak with a REAL person - TOTALLY RIDICULOUS!!
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March 2023 by Shay
AVOID this place if you can find another ENT. The people that work here are unsanitary. I have nasal polyps, and this Dr. put a long camera in my mouth and then took that same camera to put it in my nose, then ear. And when it was over I noticed neither the nurse or Dr. had gloves on. Thank god the camera was so long he did not touch my face with his dirty hands. Besides that my appt. was at 9 am, and didn't get into a room until 10:10. The 2 girls in the front didn't say anything about why it was taking so long. Then they saw a patient that came after me, first. The nurse lied to my face and said his appt. was at 9, but, I saw that same guy come in at 9:30 saying that his appt. was at 9:45. I been in pain for 2 years so I needed this referral for a CT, but, like I said if you can hold off, try to find another ENT.
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March 2023 by Mo Reinis
My appointment was at 9:15 asked to come in by 9 to fill out paperwork I signed in at 9:02 finished paperwork by 9:05 and waited until everyone was called in then I ask when am I next oh your next so finally I get put in another room to wait it’s now 9:45 and still no doctor I am a ill person that needs help we are trying to figure out what is the problem so I get sent there for help instead I waited almost an hour to.not see the doctor he was up front talking about a date while I was waiting this is terrible SERVICE
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March 2023 by Leticia Vaca Rodriguez
I went to see him in February 2022. After 2 seconds of meeting me, he said he already knew what I had. He didn’t examine me or ask questions to try to understand my symptoms. He said all I had was tension and anxiety due to stress. That I could do a ct scan but nothing would show up, because I was pretty much crazy. Well, I went to a different doctor and had a ct scan done and I have a Maxillary Sinus Cyst. That was the first and only time I ever saw him and I would never go back!
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January 2021 by Kelleen N.
FRAUDULENT Do not come here, take your chances elsewhere. This entire office is full of sketchiness and I should have known better by the robot excuses for humans that run the front desk. 0 personality and that is probably because if they took the time to make an actual human connection they might actually have to feel guilty for scamming peoples insurance for completely made up services. Apparently I had a "surgery" performed when I came in. Do you not have to consent to have "surgery"?!?! Anywho, they are charging me and my insurance for a surgery that was not had and $150 for the "physician"?? Is that for an hour? Because I was rushed thru my appointment and waited 20x longer than the 5 minute visit took. Nice try
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March 2020 by Shane
I had a collapsed nostril and a deviated septum. Instead of an actual solution he gave me nose spray. Sorry... But nose spray isn't going to fix a collapsed nostril and a septum that's deviating into both valves, which is what he diagnosed. He was very rough with the examination as well.Go somewhere else. I ended up having a different ENT/facial surgeon handle the surgery and I can finally breathe!
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March 2020 by ajhornell
Been dealing with an issue with my ear for about 5 or 6 years now where it itches like crazy has a sound or pressure problem that occurs when I yell or speak loudly and it frequently hurts to the point of me wanting to rip my ear off. This "doctor" Cavallo examines my ears ,sees that they're clean, even shows them to me with a scope and even do a hearing test. That's all fine and well but when I insist that my ears particularly my left ear still hurts and that they just won't stop bothering me I'm told that there's nothing he can do about it and that I basically just have to live with it.I don't know what it is about Doctors in California but if they're not just outright liars and scumbags then they're just totally unwilling to help you figure out what's your specific problem is and how you can alleviate it. I've often wondered if my appearance and race has anything to do with my experiences with doctors like this man out here in California but I usually just try brush it off as a silly paranoid train of thought but honestly I'm starting to really wonder if maybe my first instinct was correct...Anyway I'm sure for some this man is a terrific doctor but I guess I'm one of the few that falls into the I'm gonna be changing doctors catagory and I really don't want to it's always a hassle to change doctors but I guess at this point it's my only option.
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March 2020 by Tammy Christiano
Staff is so so ok, The Dr carvalho is very sweet and The girl's in the back are very nice as well ??!the front desk,not so much of a bedside manner.
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March 2020 by R Cum
Best ent dr. Around
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March 2020 by Crazy Critters Ranch Ellen
Professional, caring, efficient and friendly
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May 2019 by Beth E.
The wait time is always very long. A 10am appointment had an hour and a half wait time and didn't get out of there til almost noon. Very disrespectful when scheduling their patients. There were about 20 patients in the waiting room and not enough chairs to seat them. The back room seemed dirty and equipment was very old. Bathroom seemed dirty as well and rust around sink. Toilet seat old and paint coming off. No seat covers. Staff seemed like they didn't care about me and talked among their selves, like my input didn't matter. I wondered if the equipment was cleaned between patients. Won't be going back.
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March 2019 by KR Bower
Minimal wait, staff was friendly.They even laughed at my one liners.We immediately clicked with Dr. Carvalho. He's an Awesome Cat, with Stand Up skills too.
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March 2019 by Dakota Erwin
Doctor is great but be prepared to wait at least an hour after your scheduled time, even if you are here early. Staff is rude and grumpy. I only come here for the doctor.
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March 2018 by Brandelia L.
Long wait time especially for a kid that's two year old and office full with adults and elderly I refuse to take my kid here again
