Citi has been serving customers for over 20 years, with a history of mergers and acquisitions such as Great Western and Home Saving and Loan. Customers appreciate the polite, kind, and attentive staff, and many are glad to bank there. However, some find the bank's policies strict. One common complaint is that the bank rarely answers the phone, making it difficult to get information about accounts, savings, checking accounts, or CDs. Customers also mention frustrations with calling directly, as the automated system asks for debit card, account number, or social security number, which many do not have or prefer not to share. Despite these issues, many customers feel they are well taken care of and have a positive experience overall.
I'm very happy with this French. The people are very polite very kind very attentive. And I appreciate that I'm sure glad. That I bank here. Have a great day everyone?
January 2023
I have been with Citi over 20 yrs started one merger then another great western. Home saving and loan etc they are a little to strict for my liked but have always take care of me
January 2023
I have been with Citi over 20 yrs started one merger then another great western. Home saving and loan etc they are a little to strict for my liked but have always take care of me
