-
August 2022 by Google user
The manager mike and associate Alex went above and beyond to assist and help us out on a time crunch today
-
May 2022 by Alyssa
The manager mike and associate Alex went above and beyond to assist and help us out on a time crunch today
-
February 2022 by Doctor Dirtnap
Excellent service and fast turn around.
-
January 2022 by Oooh Daniel Deardorff
Don’t ever use this pharmacy or any othe CVS.Online service asks a million questions just for an appointment. Horrible!
-
September 2020 by April V.
TERRIBLE CUSTOMER SERVICE. I walked up to a short women that was clearing out boxes and putting things in place and stuff and I asked like any other person, "Hi do you work here?" in a kind voice and a sharp blant "no." as soon as i finished my sentence and i was like uh- and walked away. Very unprofessional .
-
April 2020 by Ricky L.
This is the closest drug store to my house. I went in to get some ginseng, did not see it on the shelve so I ask the pharmacist, which was not busy at the time. He had absolutely No interest in helping me, he pointed and muttered if we have it will be over there... didn't even make eye contact. I will Never spend a dime or set foot in that store ever again. Rite Aid is a lil further but the customer service is worth the drive.
-
April 2020 by Deborah Tellez
This has the worst pharmacy techs ever so unprofessional . I was asked numerous times to call them to have prescriptions ready. When the Dr. Office already sent them the request to have ready .Why does a patient need to call the pharmacy to ask to have thier prescription ready for pick up . Who calls the pharmacy to tell them to do the job they get paid to do.
-
August 2019 by Ashley G.
Now the pharmacist and staff are horrible . This lady was so rude I can not explain how she talked down to her customers then said God bless you . Really lady! Now the cvs the lady's that are not in the pharmacy are the best they really go out of there way to help people !
-
July 2019 by Juan S.
Excellent customer service.. Store and pharmacy... Good quality of products.. Reasonable prices...
-
July 2019 by Chris W.
I've been using this pharmacy for 15 years and over the last couple of years the service has deteriorated to the point that I am finding myself pissed off before I even walk in. They never have your prescription ready when promised, they tell you to come back at a certain time, and it's still not ready. Do yourself a favor and find another pharmacy.
-
July 2019 by Gina A.
Worst customer service! The lady who works the front needs a class on customer service..I was assigned to this pharmacy through my worker Comp. I did call before sending my daughter to drop off my Subscription. The pharmacist was nice & answered my questions...when my daughter got there, the lady working the front had all different answers & told my daughter to go to another cvs because they were backed up! Not only did she say that but was very rude! Thank God, I wasn't there... this will be the last time, I go to this pharmacy
-
March 2019 by Scott K.
This is the most inefficient, unorganized, mismanaged pharmacy I have ever dealt with. Add to that the extremely low level of customer service and it is easy to understand why this location has a 1 1/2 star rating. I don't understand how they can be as busy as they are. One star is generous. My wife and I got transferred here when Stater Brothers closed their San Jacinto pharmacy. We did business there for over ten years. I really miss them! We will be transferring all of our business somewhere else immediately.
-
October 2018 by Shannon M.
Staff doesn't honor the price as posted. I was about to purchase some Off bug spray because the sticker that was posted said that it was on sale. When I got to the register it rang up for a higher price. I asked the staff member about the price and even showed her where I got it and where the price said it was lower. She ripped the sticker off and said it's the wrong price and that the sticker wasn't placed in the right location. Regardless of that though she refused to honor the price. How was I supposed to know I'm supposed to read the worlds smallest print to make sure one of their employees didn't place the sticker in the right place? I asked her again if she was going to honor the price and she said no. EVEN THOUGH that's how I found it. NOT FAIR. I wasn't being rude, yet she acted as if My request was the most ridiculous thing she had ever heard. What happened to the customer is always right? I understand that there is a fine line however am I supposed to just question every single price marked on every shelf because I cannot read the fine print at the bottom?
-
March 2018 by kaycee g.
Got the automated phone call; my prescription was ready. The voice gave me the pharmacy hours but neglected to say that the pharmacist (the ONLY pharmacist!) on duty would be taking a random lunch at some unscheduled time. I was supposed to wait 20 minutes for my prescription for simple antibiotics because the pharmacist need to tell me how to take them. REALLY??? The instructions are written on the bottle in huge 15 pt type - even the size and shape of the pills are described. We are given a computer printout with instructions as well. Do I need a person with an advanced degree to tell me to take one pill every 4 hours? The pharmacy tech can't do that??? This was my second and last attempt to use this place. The first time they just refused to fill my prescription because my doctor is in Orange County. (He has practices in Beverly Hills, San Francisco, Newport Beach, San Diego, and La Quinta, but not in Hemet...) I have to wonder, Hemet is a city built on the "snowbird" population. These people, seniors mostly, come from far away to winter here. How do they fill their prescriptions? Not at CVS that's certain. Walmart usually has a line, but I've never had an issue with their pharmacy. and, if it matters to you, they are considerably less expensive. Pass on CVS on Florida in Hemet/Valle Vista.
-
November 2017 by RAIN Cramer
Friendly staff, however needs more staff at peek times to man the front registers.