The Home Depot in Hemet is a store where customers can buy everything needed to upgrade a home. It offers Home Services for installation, replacement, and repair work through local contractors. The store generally has just about everything customers look for, with a representative often available in every department. Staff is described as pretty knowledgeable and extremely helpful, able to give tips on repairs and upgrades. However, some experiences note problems with customer service. There can be long waits for assistance accessing locked items, and employees sometimes have difficulty finding items a customer has purchased before. Some interactions involve arguing, which is not seen as good service. A comparison is made that another location has more items and friendlier staff. Despite these issues, it remains a go-to destination for home improvement needs in the area.
UPS delivered an air conditioner for home Depot & the stupid UPS driver just pushed it off the truck onto the ground & it even had signs on outside of box not to drop & to have 2 people handle it. Home Depot gave us back money for it, but it was UPS driver at fault, not Home Depot!!!!! I suggest using FedEx!!!!
July 2024
Same as any home depot, you can buy everything to upgrade your home. Staff is pretty knowledgeable and can give you tips on your home repairs or upgrades.
July 2024
I usually find what I need and staff is available to set me in the right direction.