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December 2022 by Javier Rios
Delivery men had alcohol smell and store has zero return policy.The salesman was nice.
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September 2022 by Brianna
Does not honor warranties. Bought a bed from here with a 10 year warranty had some problems with the bed so I called about my warranty and Jim claimed he'd look into it and help me out and I've never heard back from him and he has never returned any of my calls. Why buy a bed with warranty if the business can not even honor it.
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July 2021 by Ken Smith
I was very pleased with this establishment. Barbara is the best.
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May 2021 by Andrea O.
I want to note that I am only doing a 1 star because I am unable to do less. So my daughter, her boyfriend and I walked into this business today and were greeted by an elder woman. There was another woman in the store that appeared to be sleeping in one of the beds. We were searching for a bed for my daughter and wanted to check out the Mattress stores in town. We told her that we were not looking for an expensive bed and she showed us a bed that was 1500 dollars. Not a big deal because beds are pricy. The problem is that not one single item in that place has a price on it. I felt she was making up numbers as we browsed. I know this can happen anywhere and that's not the reason for this review. The woman showed us another bed and my daughter was pushing on the mattress with her hands. The woman then states, "you're like the Mexicans that come in here with their kids and start punching on my mattresses. Just lay on it so you can feel what it feels like." At first I wasn't sure I heard her correctly but my daughter made eye contact with me and I knew I heard correctly. This was so very offensive and even more so because we are half Mexican! We thanked her and walked out of the store. Please do not give this place your business. Another potential customer stated that he left the store after she made racial statements about her Jewish boss and some more about "the Mexicans." I am disgusted with this woman and urge people to please go elsewhere.
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May 2021 by Kim C.
i purchased two items 1. rize adj bed quamtium plush lady belle mattress. i did not receieve the right mattress instead of what i order, was told that the top cover of the qplush was nolonger avaible however was told that the mattress quality will be of the qplush mattress it was not . its now been little less of 30 days call night of delivery, left message call following spoke with whom i purchase items .nothing but excuses for 2-3 weeks finanlly i was given the owners number left several meassges no respones. im angry because these particualy mattress are spinal care thats why i got it.i have medical issues that requaire comfort not more pain. also paid in full ,their contract fagely address full payments refunds or replacements within a certain time frame. still working on a resolution............not a happy customer..........
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January 2021 by Kim Bailey
Just moved to hemet needed a bed same day. Wanted a very firm mattress she went out of her way to get me what i wanted . I love my mattress would recommend this place to all
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January 2021 by Kimberly B.
I just moved to hemet .Needed a mattress same day. Nothing in store was firm enough. BARBARA called and found a mattress that was perfect and had it brought to store for me.got my bed same day. I love it. She imwas very nice and so sweet thanks for going over and above.
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December 2020 by Gary Rodgers
Bought a bed from here and was supposed to receive a headboard. Never received a headboard. I've been getting the runaround 4 weeks. This time when I spoke with her on the phone she told me that she's not going to deal with me anymore and hung up on me.
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October 2020 by Tonya Gann
Barbara was so professional, knowledgeable, friendly, kind. I enjoyed my shopping experience. I would highly recommend this mattress store
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October 2020 by erik Hansen
Many calls and no response, hopefully out of business soon
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October 2020 by Zachary DeYoung
Here now and the hours are from 10 to 7 Mon - Sat and its Saturday @ 11:00 and no one is here. The door has a lock on it. Lost my business for 2 matresses.
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August 2020 by Carly Reina
I lost my glasses and called to see what to do and I have to pay out of pocket for new glasses I thought they had protection plan
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July 2020 by Louie Ramirez
I had no problems, the owner was cool and friendly. Also was pretty knowledgeable on mattresses.
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July 2020 by Jody C.
Horrible woman Barbara runs this store. Rude and mean. I would never shop with her. She will sell you a rebuilt mattress as a new one.
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May 2020 by T. Westley
Wonderful place with a huge selection. The lady was so sweet. Thank you.
