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November 2023 by Stephanie Rice
Brandon was very helpful in finding the right bed for me. He made bed shopping quick and easy. I left feeling confident in my purchases and can’t wait to have my new bed delivered. Will recommend to family and friends. Thank you!!
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November 2023 by Jesha Gray
I had exceptional experience thank you Rigo and Matt. Rigo was my salesperson and was patient and even shared his phenomenal experience. In the end helped me make a great decision. I’m happy with my purchase and don’t regret it. Also, the delivery team was nice and quick. They followed instruction to wear booties upon arrival because of our new carpet. Thank you Ruben and Junior for have a wonderful delivery service. Super kind and quick. Thank you thank you!
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November 2023 by 8 and Sk8
Both salesmen were great, got me in and out of there with a good price on the mattress my daughter wanted. Next day delivery was a bonus! Thank you.
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November 2023 by Chris Rios
I would not buy a mattress every again form mattress firm they do not want warranty there products my mattress is less then three years old in is sagging they claim it has stain so no warranty
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November 2023 by Ken J.
i got tricked into buying a outlet bed from Patricio, to save a lousy 500.00, i paid 1500 for a pile of garbage that lasted one night, 2 weeks and its no longer usable. I didnt want an outlet bed but Patricio offered it and said its their bed, just the fabric may be off a bit. well its not the fabric, its just a pile of junk, i feel so cheated. if Patricio makes it right, i will let you know.
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November 2023 by Dejuan Holmes
Brandon was extremely knowledgeable, friendly and professional. They have great prices and top of the line products. I recommend them to anyone.
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September 2023 by Carla Hernandez
Great place, we usually do our buying online but we made the right decision by coming in. Rigo was really helpful and nice to work with, he made our buying experience really comfortable.
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September 2023 by janeece Tatum
This is my second time going to this location to purchase a mattress had a really great experience the first time around so… Why not. The salesman was very nice and knowledgeable. He was able to answer all of my questions I was in a rush and was able to make a decision on two mattresses pretty quickly. When I went back to pick up my mattresses the other salesman that was there actually carried each mattress out to the car he was super helpful. I will be back again to buy one more when my daughter moves out. Thanks for being a good and reliable business in the community!!
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September 2023 by Diana Barcenas
Thought mattress shopping would be difficult but my sleep expert Rigo made it so easy and fun. He picked out the best mattresses that fit my expectations then I was able to test them out and choose. Rigo was super friendly and very helpful I would definitely recommend him as the go-to sleep expert. Overall a solid experience :)
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September 2023 by R31gn Dakotiz
It was a great visit. I didn’t feel pressured to buy anything or felt like I was being followed around. Brandon was very helpful and awesome at his job! We will definitely be back to purchase mattresses for our family!
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September 2023 by Sandra Rodriguez
My sister and I needed a mattress for my mom and a twin mattress for another bed. Rigo was very welcoming to help us find a mattress.In order to better suit my moms needs he Asked many questions about what my mom was looking for or if she had any medical issues. He was so informative and helpful. Thanks to Rigo My mom was able to find the perfect king size mattress with an awesome adjustable base.The delivery was the next business day. They gave me a estimated time of arrival 24hrs before which was very helpful. The delivery team was very professional and made the set up perfect. Great outcome.
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September 2023 by James Lovett
Excellent service! I felt no pressure from their salesperson, he was informed, helped me find the right mattress, and made me feel comfortable in the store. I was able to find the perfect queen mattress for myself thanks to Rigo. AND they deliver it to my house on any day I want for free!! 100% buying all my future mattresses from Mattress Firm. They are super well priced and feels like a great quality.Thanks to Rigo for the shopping experience! Give this guy a raise.
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July 2023 by Susana L.
This place has the worst customer service I went to buy a mattress cover since I bought my mattress with them they delivered the wrong one. Delivery time was between 3 pm and 5 pm they delivered at 1 pm left it outside and it was the wrong one. So I took it to the store so they can order the right one they said I would have to pay for it since I signed for that one so I sent him the text I got with the window and the text of a picture that was sent from there driver that it was left outside I never signed for it: the salesman said all he can do is send and email because there District manager has to approve it and they don't work weekend so I'm SOL until Monday and they don't do returns at store locations I will never buy any thing with them again worst service you can buy something but you return it or get your money back and upper management doesn't care about there customers. Never again I will continue to let everyone know how terrible this place is.
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June 2023 by Bruce Williams
Patricio is an excellent, knowledgeable, and personable salesperson. He patiently went over all of the features of the tempurpedic product and answered all of our questions. He set everything in motion for a next day delivery. My wife and I give Patricio 10 out of 10 stars in ALL categories, and we recommend him highly.
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June 2023 by Christopher Dodd
Rigo was very patient and friendly. He greeted us when we came into the store. Asked us what we were looking for in a mattress and helped us find one suitable for our needs. There was no rush in the order and he graciously explained the whole process to us including financing. It was truly a stress free shopping experience. He was very pleasant, very customer oriented and friendly, the kind of person you would want to do business with. It was truly worth the trip.
