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December 2023 by Raquel G.
Do not take your dog to get groomed at this location in Hemet. My appointment was at 10am and my dog wasn't ready until almost 4pm. Unacceptable.
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November 2023 by Randi S.
Made a grooming appointment for our 2 dogs on Saturday 10:00 and 10:30 for Sunday and when was getting ready to go get a call saying they don't have enough kennels so can I bring them at 1:00pm instead. Show up at 1:00pm coming from the other side of town and when I get there they said they don't have large enough kennels for them that need to come back later. I don't usually do these yelp things but this is incompetent.
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October 2023 by Mallory B.
Kimber in the fish department at this Petco is the most amazing kind hearted employee I have ever interacted with at a Petco. She is always giving a hand and helping out even when she is busy . She is intelligent about gosh and always helps me when I come in !
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September 2023 by Celeste G.
Thank you for your amazing work, service and product suggestion!! Always a treat going to Petco!
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May 2023 by Ginger W.
If you are looking for excellent quality dog training, consider this Petco in Hemet. We took the Puppy Level 1 & 2 course with Nancy A. and she was incredibly helpful in educating us how to properly train and adjust our puppy to a home with another dog and baby on the way. She is very educated in dog behavior and will go above and beyond to equip you with everything you need to succeed as a dog owner if you put forth the time and energy into your pup. Do not settle for bad behavior with your dogs, take Nancy's training courses, it is well worth the money!!
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May 2023 by Linda J.
I wish I'd asked her her name. There is an amazing employee here who walked me through the store helping me find food for my 12 year old dog. Her product knowledge of the different stages and what we are looking for by ingredients in each dog food. I really appreciated the help. I get overwhelmed was that kind of stuff. Thank you very much for your knowledge and cheerful assistance.
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May 2023 by Renee R.
Petco sold us a cat post. $163 plus tax. Less than 90 days later, our 12 pound cat jumped onto the top tier and it broke off. The screws weren't holding the post together properly. The one who did the construction, screwed the edge of the top tier onto the center pole piece instead of doing so closer to the middle, This meant, every time a cat jumped onto the top, it made it tilt and bend until it broke. Someone did not know how to properly construct these posts. It is PURE JUNK. The store wouldn't even consider an exchange. Now, they'll live with another horrific review. That's a LOT of money to spend for improper construction. I'll never go into that store again.
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March 2023 by Austin S.
I brought my 7 month old Chipoo Louie in to get groomed. They got him in same day and were super patient and amazing with him. He'd never been groomed before so I was a little nervous but they said he did great! And I think a lot of that had to do with their kindness and patience with him! We will definitely be bringing him back for all our grooming needs! Thank yall so much! He's so happy he can see again! They are 100% Louie approved!
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December 2022 by Alize J.
I'm sorry for the people that think this place is a good place to take your dogs to get groomed. I have come here time and time again to get disappointed every single time. Their saying is "If you're not satisfied get your money back" yeah right they never offer and have to take my dog back a second time and the work is still lazy. I called them for an appointment on December 10 and they said they could get her in the same day so I told the girl on the phone what I wanted because she asked. Then I come in and a different girl asks what I want so I tell her. When I come and get my dog I try to give them a chance again, but when I get home I notice literally nothing was done to her. It's always like this not the place to go they don't care about your dog at all!
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August 2022 by Charlene E.
I have a 17 year old chihuahua who is a bit skittish after being in a back yard for 11 years before I rescued her in 2017, but she needed some grooming. The ladies at the Florida Ave location in Hemet are AMAZING. They take good care of her and talk to her so she stays calm. When I pick her up she isn't shaking at all because she feels comfortable with the entire staff. I LOVE THESE GROOMERS!!!
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January 2022 by alize Brock
Cool place to take the kids to see if they'll like pets before you buy one.
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December 2021 by Google user
Love these people, always have a excellence experience wonderfully with my 3 Furbies.
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September 2021 by Angela
Got my Ruby's nails trimmed. They are so gentle with the dogs
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June 2021 by Angela De Bello
Got my Ruby's nails trimmed. They are so gentle with the dogs
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March 2021 by Yolanda R. Fraser
Love these people, always have a excellence experience wonderfully with my 3 Furbies.