Post & Parcel Plus provides postal and UPS services, including shipping, drop-offs, and faxing. They also offer business printing, business cards, signs, box rentals, gifts, candy, and copies. The service is consistently described as amazing, great, quick, and unrivaled in speed. Customers highlight the employees as helpful, gentle, and fair, noting they take time to explain processes thoroughly, even providing printed instructions. They handle items with care, reinforcing packaging when needed. The prices are generally considered fair. For the convenience of fast, in-person assistance, some acknowledge paying a small bit more, typically $3 to $7, which they find reasonable. Staff ensure customers have all necessary information, providing tracking copies, hand receipts for USPS drop-offs, UPS printouts, and business cards. If they cannot complete a task, they help customers find where to go. Overall, the experience is one of quality customer service where employees try their best to help with every need.
I was in the story about 5 minutes before closing today and the red haired man helped me anyway despite holding him back from leaving by a few minutes. That's quality customer service I don't know if it'll be like that all the time but that shows he will handle whatever you need help with
March 2024
Amazing service and people to say the least always been very helpful to me and when I sent my grandparents over they took their time explaining how everything worked and even printed instructions to some places he couldn't find.
July 2023
what a great local post office! super friendly woman who works there. very helpful and always gives me a smile :) my packages always ship quickly and the staff is eager to help. highly recommend.
