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January 2024 by robert sturtevant
Michael B. Made sure that everything that we needed was taken care of and at an affordable price. Knowledgeable and honest.
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January 2024 by Dyani Martinez
I have been coming here for about a year and I love it they are very professional and keep you informed every step of the way. They are very honest about wait times and even then try to be very timely.
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December 2023 by Lynetta Thomas
I came in for a battery ck & possible replacement. Spoke with Michae before coming. He was pleasant & professional. After coming, I did need a battery replacement which I wasn't really prepared for the cost, so he made sure I got a discounted price.
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December 2023 by Naomi Freeman
Michael, the older gentleman who helped me, was very knowledgeable, patient, and kind. He took time to educate me about my truck and even showed me how to change my tire if I'm ever in that situation. He works inside but walked me through my oil change and tire rotation as if he personally did it himself. In other words, he went above and beyond, and I learned something new!
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November 2023 by Jennifer Hayes
They got me in quick and kept me on schedule. Service Writer Michael helped me so much I felt like I was being taken care of by a big brother.
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November 2023 by Jim Alvarez
Why didn't I get this before I had to replace all 4 tires, oil change, Air & Oil filters changed then 2 days later you send me this. I feel cheated and I'm a regular customer because I have 3 Fords plus my daughter works there and drives my Focus to work.
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November 2023 by Tiffany McQueen
All the guys at quick lane are great! I came in needing some work done to my car and they got it done same day! Ben recommended a few things that were going to need to be fixed soon and I just got it done same day since I was there! Great service and super friendly!Services: Air & cabin filter replacement
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October 2023 by Edith Montiel
Customers service was excellent he explained in detail all I needed and was very patient with me.. Mike awesome e guy/workerService: Oil change
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September 2023 by Victoria Echard
Ben at the quick lane was awesome! Great customer service and knowledgeable about the services I needed on my car. He didn’t pressure me like most do and broke down the costs they even fixed a noise I was hearing! Love this location!Service: Transmission
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August 2023 by Angelique Malik
I’ve done business with quick lane twice now and both times they were fast, courteous, kind and prices can’t be beat! Both Ben and Michael were awesome. I dealt with Michael the first time and Ben the second time and both experiences were exceptional. Hard to find places that care about their customers anymore. Great work! Two thumbs up. Definitely recommend!Service: Tires
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August 2023 by Bryan Knaper
Very fast and efficient oil change and tire rotation at the quick lane by the ford dealership. Michael buschner the service writer was very nice and very professional. Very impressed with the service I received.
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August 2023 by Sammantha Yontz
Wonderful service today at quick lane true to the name Mike and Ben are always amazing and very helpful excellent customer service! Highly recommend
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July 2023 by Amy J.
Wonderful experience. Their customer service is on point which is rare these days. They weren't completely satisfied with the way my truck was running after I went in with a brake issue so they kept my truck for a couple of days to trouble shoot and track down the issue. They went as far as to inspect the entire truck and fix some of the problems that they saw for free! My brake parts were under warranty so I got out of there paying only labor. I'm extremely satisfied and will be back.
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July 2023 by Emiline Kingwell
Michael provided an outstanding service experience. He is very friendly and honest. He helped me understand my vehicle's tire condition and guided me in making an informed decision without pressuring me to buy things I don't need. Highly recommend his reliable and customer-centric service!
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July 2023 by Slyppery
needed a small part for my daily driver of which I did not know the name. your employee Micheal was able to identify it via function and get exactly what I needed in like 5 minutes. Great service!Service: Electrical
