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March 2024 by Doctor Dirtnap
Handicap access is still down 3 years later. Actual doors for the Handicap access are blocked by shelves and boxes. Once we did get a van there was no inspection and then a ton of texts asking me to inspect the van and text back an answer? All this after I was told how slow this time of year was. Manager of the location pictured on the wall wasn't real excited to be there. I was the only customer and it still took nearly 45 minutes to get in and out.
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March 2024 by Oneil Bonier
Last time I come to this place
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March 2024 by Brandon
Great selection in trucks & equipment. Easy drop off 24/7 hrs.
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March 2024 by Angelo Rosario
very professional and courteous
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March 2024 by Ialana Rhea-Butler
This 5 star review is for JEREMY!! This young man knows how to treat a customer!! He is EXTREMELY friendly, informative, as well as professional! I hand has some decent dealings here but none this memorable and amazing!! Thank you Jeremy for making our day just THAT MUCH better!! This young man deserves a raise, he should be a manager with his knowledge and communication skills!! Keep doing what you do Jeremy and it will pay off even if it’s at another job SOMEONE will realize your worth and commend you and reward you with a higher paying management role that you deserve! :)So I couldn’t do another review so I’m adding to my review from the other day. Two great guys same review I guess it works!I did a review the other day for based solely on the performance of Jeremy, he’s amazing. This review today is based solely on the performance of Jimmy!! This young man is amazing! Extremely professional, informative, very kind and well spoken. He has all answer to everything we needed answered and sent us off with a smile! I have been to this uhaul in particular many times and never have I been excited to write a good review until interacting with Jeremy and Jimmy!! These guys need to be in management or something! Or allow them to teach the others proper etiquette and communication skills! Thank you both Jimmy and Jeremy for making this pick up (Jeremy) and return (Jimmy) worthwhile and positive. Others should learn from you two and maybe they would get reviews as well.
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March 2024 by Rachael Webb
Truck was dirty and app for returns didn't work
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February 2024 by rey Aq
Staff is great. Attentive. Punctual. Got in got out in minutes for my reserved car transporter.
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February 2024 by Mr Dysfunctional
Got to this U Haul at 6:45 pm to refill my propane tank. The store is open till 7 pm. I was told by a rude employee "Hey boss its 6:45 we aren't refilling anymore tanks."I replied back but he just walked away after I asked if they were open till 7.If your hours for propane refill are different then store hours lets post this.
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February 2024 by Ron Acosta
Everything went as expected.. Perfect!! Thank you!!!
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February 2024 by DOG NATIOUS
Jeremy provided exceptional helpful, sincere service several times. The corporate 800 call service is not very good (and apps are a source of headaches and possible hacking), but if you call them directly and are willing to wait on hold, they are VERY helpful and respectful with pricing and reservations. Personally, I rent U-Hauls a lot and I recommend going to these corporate stores compared to the private dealers which are always a big hassle. Stories have more competent employees, the hours are consistent, and they have all of the moving materials lights hitches things that you will need. Plus, vans are usually clean and in stock, compared to most private dealers.
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January 2024 by Debbie Moran
I rented a truck and I kept it longer then I first thought I was going to!! I extended my rent two times!! The first time I went into the office and it was good!! The second time I called and the guy at the costumer service line told me that the card I used was seen as a prepaid card!! I do not understand how it is seen as a prepaid but ok!! So he asked me if I had a different card!! So I told him my other card number!! I told him I didn’t want this card charged because I wanted it on my other card!! He told me that was fine I just had to tell them when I turned the truck in!! So I told them and they didn’t see that charge on my account!! So I got charged for the rest of the bill I did not understand why I had to pay more when they took it from the other card!! The lady told me that that charge did not show on the computer!! She told me that charge on the other card would drop off!! Well it hasn’t happened yet and I am on a fixed income and have bills I need to pay!! So I think it is very rude that because I could not go into the office and I called and put it on another card and it doesn’t show up on your computer!!!! I showed the lady my bank app and showed her the charge that has the UhAul name!! She didn’t seem to care!!
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January 2024 by Sal Sorrentino
the People that helped me where friendly, polite and efficient
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December 2023 by Angel Pirkl
Thank you Jocie I hope I’m spelling her name right definitely looked out. I’m gonna be coming back here in the future.
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December 2023 by Desmond Marshall
Smooth rental pick up and drop off processes, welcoming staff that is a part of the community.
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December 2023 by Aubreon Edgerson
I will never forget how they treated me
