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December 2023 by Shelli S.
Great, quick, professional service. Half the staff are women, which I love to see. Empowered women empower women. You go, gals...
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September 2023 by Bodie T.
Service was fast and efficient, employees were friendly and helpful. Will definitely go back
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August 2023 by Quinton Feit
Very rude for 2nd time in a row!! When i asked to use the resrroom....just gave me a dirty look.....paused....then replied........oh..okay. (mgr) Not going back !!!
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June 2023 by Abdul Far
Very fast and thorough service in a short amount of time! Joseph was a pleasure to work with! Provided a full 18 point inspection on my car and worked very fast and effective, definitely coming back.Services: Air & cabin filter replacement
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May 2023 by Christian Martin
I've been taking my car for oil changes and service at this location. I visited this Valvoline location for an oil change and transmission service sometime last year. The initial visit went smoothly, and I was satisfied with the service provided. However, when I returned for another oil change at a different Valvoline location down the street, I was informed that my transmission cap (dipstick) was missing.As no one else had worked on my car since my previous visit to the Valvoline location, it's evident that the trained technician at this location did not do their job correctly. This oversight has caused significant inconvenience for me as I now need to assess the damage or clean out any dirt and debris that has fallen into my vehicle's transmission as a result of this mistake.Unfortunately, based on my experience, I cannot recommend this Valvoline location to others, and I advise others to stay away from this location. Also, I advise that they ensure that all work is carried out correctly and to the expected standard.Services: Transmission
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May 2023 by Becky Adams
Went for the first time on 4/29. Was very happy with the oil change they did on my old 2000 chevy truck. They even replaced a lightbulb in the topmount brake light above back window. Great service very fast and friendly. Will be where I get oil changes done from now on. Sabrice, Jason and Walter were awesome!Service: Oil change
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April 2023 by Ian W.
I payed 107 just for a oil change and then they said my battery was good 1 day later now I need a new one i want my money back
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April 2023 by Rob R.
I brought my vehicle in on 4/14/23 for an oil change. When I left, there was a smell coming from my engine. They told me it was a small oil leak, and they sprayed some degreaser on it. Two days later, the smell is still there, so I pop my hood. They did not tighten my oil filter, and all the oil had leaked out of the engine. Now I'm stuck paying for a new oil change.4/29/23 update.I found the requested complaint through their automated system. After a thorough run around between customer and fleet services, it's been over a week and I've heard nothing back from them. Couldn't recommend this place less.
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April 2023 by Mia Frank
Awesome location, dedicated to be being clear and patient with each step they go through. As I female, I think it is awesome that this location has at least 2 young ladies working there. Remember if you take good care of your vehicle, it will take care of you. Valvoline goes out of their way to be affordable as possible. Don’t forget if you are dropping $7/day or more then put that money away for your vehicle first and then treat yourself. Replacing your transmission or engine is going to hurt your wallet way more than putting it in to maintain your car.I drive 180,000 miles per year and my vehicle a 2019..not a typo..Honda Odyssey is still on its original transmission at 325,000 plus miles. The diverse locations Valvoline across the country and Honda of Chantilly Virginia are the reasons my vehicle is reliable and running smoothly.
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April 2023 by Pete
By the far the best vehicle maintenance I have encountered here in Hemet. Employees were very friendly and knowledgeable of their services and didn't pressure me to buy other recommended services. I will definitely be returning and recommending this location to others.Service: Oil change
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April 2023 by King Dom
Great service when i was there, everyone was friendly. I get my oil change done there but had to get my tires rotated and windshields replaced as well .So I'm glad I was able to knock out a couple things without having to leave my vehicle
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February 2023 by David B.
I took my car there and they reported to CARFAX my car had 90,000 miles on it. When I really only have 10,500. I discovered this when I tried to Sale my car and the dealer got the CARFAX repot. When I confronted Valvoline they said they could not correct it even though they admitted they made the mistake. So now I have a totally screwed up CARFAX report. And Valvoline offered nothing to make up for the damage Their just a bunch of kids working there. Stay away
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February 2023 by Libna Gamboa
The entire staff is amazing very knowledgeable and friendly I always enjoy coming here never dreaded :) GREAT JOB ??
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January 2023 by Natalie E.
Fast, convenient and great customer service! My husband and I have gone here many times and have never had a problem.
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January 2023 by Hugo M.
Always fast and exceptional customer service! Love coming to this Valvoline! Especially on those days when you need a quick oil change. This is the spot!