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December 2021 by Chris Roppo
Terrible follow up. Noelle is always busy and cant get a call back.
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May 2021 by Walter Pleasnick
About 6 months ago, I had them replace the fabric on two lawn chairs. The chairs sat by my pool and were seldom if ever used last fall or winter. When I sat in one last week, the fabric on the seat ripped away from the stitching. When I took it back to Westend to have it repaired, I spoke with the same woman who wrote up my order for repair. She remembered me, and she showed me the same choices for fabrics that she showed me 6 months ago. I chose a different fabric. When I asked what the price would be, it was the same that I paid six months ago. When I asked for a discount because of their poor workmanship on my first repair, I was told that they would charge me the same again because I had not saved my receipt from the first purchase. I said that I was not being treated fairly and that I could not give them a good review.
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June 2020 by Ricky fiscus
Awesome ? people to work with, very professional and their product is first rate ? quality
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September 2019 by sergio vasquez
Great service thanks
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August 2019 by Allen Blaj
Westend did a FANTASTIC set of custom seating cushions. Impressive customer service and craftsmanship. Noely as well as Lupe guided me in creating the most fantastic set for my space.
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August 2019 by A B.
Westend did a FANTASTIC set of custom seating cushions. Impressive customer service and craftsmanship. Noely as well as Lupe guided me in creating the most fantastic set for my space. I spent over three years researching and searching for the BEST company to create my environment. I am glad I found Westend and learned of their high standards. I have seen their work on showrooms of distinguished retailers. I believe I got the top of the line. I was looking for custom furniture on our relaxing side of the deck. With a custom exotic frame on bench, my requirements were to have single cushions for the entire lenght. Also, 8" bottom cushion and triangular back cushion. After reviewing my request Lupe advised me on details I miss calculated for the final appearance. (Very grateful for that). Also, I asked them for delivering the cushions in an impossibly short time to northern California, for a gathering I had that weekend. Noely assured me that "nothing is impossible at Westend"! She made the impossible happen! (You surprised me Noely, thank you!). If in the market for something custom or redoing old pieces, THIS IS THE PLACE! Personalized service with a heart and common sense.
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August 2019 by Allen B.
Westend did a FANTASTIC set of custom seating cushions. Impressive customer service and craftsmanship. Noely as well as Lupe guided me in creating the most fantastic set for my space. I spent over three years researching and searching for the BEST company to create my environment. I am glad I found Westend and learned of their high standards. I have seen their work on showrooms of distinguished retailers. I believe I got the top of the line. I was looking for custom furniture on our relaxing side of the deck. With a custom exotic frame on bench, my requirements were to have single cushions for the entire lenght. Also, 8" bottom cushion and triangular back cushion. After reviewing my request Lupe advised me on details I miss calculated for the final appearance. (Very grateful for that). Also, I asked them for delivering the cushions in an impossibly short time to northern California, for a gathering I had that weekend. Noely assured me that "nothing is impossible at Westend"! She made the impossible happen! (You surprised me Noely, thank you!). If in the market for something custom or redoing old pieces, THIS IS THE PLACE! Personalized service with a heart and common sense.
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March 2019 by Giorgio Jovani di Salvatore
I have acquired several cushions and pieces of patio furniture. The quality is great and the prices competitive. My yard looks fabulous. Thank you!
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January 2019 by Chris Cano
Awesome
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November 2017 by Laurie H.
These people are amazing!! Jesus went out of his way to make the most beautiful cushions imaginable! They're fabric selections are beautiful and the selection is huge! DO NOT GO ANYWHERE ELSE!! Save yourself time and money by hitting Westend first! And as a plus, they're really really nice people! Jesus and Nicoli are wonderful! Westend Cushions and Umbrellas will be handling all of our van conversions. They've won our business for life!
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June 2016 by GP Spencer
What an amazing find. Shopped and shopped and was referred by a fabric professional. So glad I followed up. They did an amazing job well under the time frames of shops in Orange County and for 30% less. All quality material these are better than new, well they are all new, but much better than the original cushions. Looking for another patio set so I can get more cushions done. Wonderful craftsmanship and attention to detail. Thank you so much!
