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January 2024 by Michaela Petcovic
Wish I could give a lower score. They said bangs would look good on me and they cut the shortest bangs. They spent fifteen minutes on me and didn’t care about anything. I went to a different place to try to fix it after but it wasn’t possible to hide the short bangs. Even the back was cut crooked. I had to wear a hat for a long time. Looked like a freak for my son’s baptism, Christmas, and for a month long Europe trip. The bangs grew to a normal length five months later. The haircut was in December 2022.
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May 2023 by Brenda H.
Been going to Lily for 30 years. Does a great haircut, and she's a great gal!If you haven't been there, give her a try.
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May 2023 by kyle shatkin
Lily did a phenomenal job cutting my hair and trimming my beard. I received so many compliments from my coworkers at the office. She is very friendly, professional, and has a great sense of humor. I live all the way in Sonoma County and drive all the way to down to Hercules because she does a fantastic job. Her prices are extremely fair and reasonable. I will most definitely be returning back to her and recommend her to anyone in need for any services. Thank you.Services: Haircut
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April 2023 by Kyle S.
Lily is an amazing hair stylist. She cut my hair so professionally, she is also very friendly, personable and has a great sense of humor. Her prices are extremely reasonable and very fair. I live all the way in Sonoma county and drive an hour just to get a haircut from her. She takes her time and is very thorough. 5/5 stars. Highly recommend!
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February 2023 by Sandra D.
I had never been to Family Hair Cuttery before but decided to take my 8-year old granddaughter there for a desperately needed haircut. Her hair was long and super matted. The stylist gently and patiently removed all the knots which took almost 20 minutes. She asked her about the style she liked, listened and delivered. She loves the results. So do I and so does her mom.
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February 2023 by Sahar S.
Wonderful small local business, nestled in the suburbs of Hercules, CA. Lily is a wonderful hairstylist who charges a fraction of the price compared to their competitors. She is very friendly and personable and strives for excellence. She cares deeply about keeping her clients satisfied and doing a perfect job. She definitely goes the extra mile and makes sure you look fantastic before she lets you go. Highly recommend! 5 stars!
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December 2022 by Chance Neihouse
Very hard to find a place that does curly hair well and they killed it
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November 2021 by Staci A.
The lady who does eyebrows burnt me. And they were $15. Never again will I go here. I recommend nobody else get waxed from here.
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October 2021 by Fernando P.
I Live in the area Hercules, CA the suburbs with many cute stores and great restaurants. My stylist of 16 years was closed, so I was devastated to find a color expert (Extremely thing to find). So, after many attempts to find a stylist that could take the challenge to change my hair color from black to blond, I was accepting the idea that it was not going to happen this year to go for a drastic look for my Birthday. I found a salon that is 5 mins from were I live and I called to see if I can make an appointment for a haircut, forget the color. I got the appointment, went, and met my new hair stylist. At a second, We connected immediately and I did not need to explain much about my cut because she knew exactly what I wanted. She asked, would you consider color? My heart stopped even after a double shot latte. I said of course and explained my sorrows. She immediately started her magic with color and made me a blond sexy Birthday Boy. Sure, it took time but it was worth it. She made her own color that would be perfect for my skin color. The hair cut was perfect. The color devine. GOD totally placed her on my path of Fashion Amaziness. Who knew that the genious and master colorist is just 5 mins away from home. So close, I can taste my cocktail and play with new looks. Don't ever judge a book by its cover. My new Friends name is Lila. If you want an incredible color transformation, go to her Lila. You will love her, So talented.
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September 2021 by Sahar Sina
This is one of the best hair salons in Hercules. Both of my hairstylists Lily and Janet were wonderful. They greet you with a warm smile and make you feel like family. My hair is normally wavy and I go to the salon for a flat iron and layer cut. There prices are very reasonable for the services they provide and the amount of time they spend. Highly recommend both of these lovely ladies!Services: Hairstyling
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September 2021 by Jeff A.
This is my regular hair salon for an inexpensive modern men's haircut. Ask for Lilly who is very personable and accepts appointments so you don't have to wait. Parking is also simple and I'm usually in and out in under a half hour.
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September 2021 by Tommy C.
Usually try to support local businesses but the lack of care or skill has made this spot completely indefensible. After receiving a terrible haircut in 2019, I decided to come back to see if service had gotten better. To my dismay this final experience was even worse. Barbers were uncommunicative, which is okay, there is no need to force conversation, but i walked out and found my haircut to be completely lopsided and uneven. There was a random hash mark on the side of my head presumably from razor misplacement and the cuts that were made angled up the top of the head rather than a smooth line down the side. Specified the haircut and showed pictures beforehand. Will probably get a better haircut if you stood in the mirror and did it yourself with a pair of scissors. Completely dumbfounded on how this place still remains open. No attention to any degree of detail and unfriendly service. No stars if possible. I really tried to give this place another chance but sometimes patterns don't change.
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August 2021 by Brittany F.
If I could give 0 stars, I would. These women do NOT listen when you tell them what you want. I brought my daughter in for a trim and she ended up cutting 6+ inches off of her hair. She's been crying for hours. Not only did she chop it, it's not even. I guess that's what we get for not waiting for our usual stylist and going to some hole in the wall with bad reviews to begin with. Never again.
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August 2021 by Bre B.
This small shop lost my business today. Song is okay at giving haircuts, the rest of the ladies will for sure hack your hair up. What did it today was the customer service. I do not need nor did I ask for parenting advice, life advice, relationship advice, the lecture that the 2x a year I curl my daughter's hair did not dry it out. I know how to use heat protectant. I said actually. I am so shocked you feel comfortable saying these things to me. And you are giving out alot of unsolicited advice." Which included calling my daughter spoiled. Like I said, I'm sorry if your adult children no longer speak to you, but that has nothing to do with my daughter's haircut. Very unprofessional, skip this place.
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July 2021 by Sarah C.
I've been getting my hair cut by Suong for over 10 years! I always come back to her because she always does a great job! People often complement me after Suong has cut my hair. I'm a senior whose hair is thinning, but Suong's haircuts always look great! I will coming here for her cuts! Suong is friendly and enjoyable to talk with. Not only is she great at what she does, but she is also a really nice person! Thanks, Suong, and Hercules Family Hair Cuttery! I'm so happy you are here in Hercules!
