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March 2024 by Bill L.
Friday, 23 Feb 2024, ~10pm. The non-self-serve checkout line is manned by an elderly fellow who is wearing rubber gloves . . . . . . which was all fine and well, until he took a tissue and began wiping his nose (including digging something out, if you know what I mean), then returned to handling customer's purchases without having removed his gloves, washed his hands, then donned a new pair of gloves. Ewwww!
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March 2024 by Dan R.
This Vons needs new management especially in the produce department. Not only is the quality of fruit sub par when compared to other grocery stores in the SouthBay, but other Vons stores in SoCal -- including Big Bear which is regularly regarded as the worst Vons in California. Yet in terms of produce quality Big Bear is twice as good. Examples of regularly bad produce include moldy berries (especially more expensive organic varieties), tasteless and dried out mandarins, rotten apples, and constant unripe melons. Despite this store being three blocks from my house and halfway decent in sales, I just won't continue to buy any produce from here.
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February 2024 by Natalie B.
Most days at Vons I use the self checkout. Today I was purchasing alcohol so needed to go through the cashiers. I understand we all have bad days, but Barbara was rude to the two guests in front of me and myself. She kept rolling her eyes and had no patience. With her very sweet and kind bagger. Maybe she was having an off day, however she seemed more than annoyed that she had to come to work today. Barbara, I hope you have a better day tomorrow. And thank you to the very kind bagger, he made up for her poor attitude.
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January 2024 by Matt H.
I have purchased the absolute worst steaks in my life at vons hermosa lately... seemingly good looking on the surface, they have the worst gristle i have ever experienced. I buy NY Strip steaks.... It has forced me to go to Ralphs, where there are no quality issues.... it's a shame really... the beef is marked "USDA Choice" and at the very least this is misleading and at the worst deliberate lies..
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December 2023 by Sounds R.
Extremely rude staff, that states you down without even say hello or do you need anything? Cashier Erik was very rude about helping seperate my instacart order. overall experience was terrible. Cant say any vons is much better but this one tops them all in crappy service.
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November 2023 by Patti B.
Wanted to give a shout out to Dave in the meat department at Von 's Hermosa Beach. Dave is very busy, however he always takes the time to assist me with my crazy requests. If he is unable to help at the moment, he goes over and beyond to make sure that if he is able to obtain what you need for a special or ordinary meal, he will go out of his way to help. Thanks to Dave, driving from one store to another is no longer necessary.
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October 2023 by Heidi W.
There's a reason there are only 2.5 stars. I went in on a Friday to pick up a corsage I ordered 4 days earlier. She told me they weren't taking any corsage orders...I wasn't placing an order, picking up!!! Apparently someone quit, the only person who could create a corsage so they said basically oh well. Try another store. Never again.
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October 2023 by Jason G.
I love Vons because it's the Safeway brand in SoCal. Their deli is awesome with plenty of fresh sandwich selections, hot food, chilled prepared dishes that just require microwaving, plenty of fresh fruit bowls for lunch/snacking, and several options at the bakery of single piece cakes/deserts. The only reason I give 3 stars is because union store employees tend not be very friendly. For example, I'm the first to say "hello" or "good morning," and they just stare at back with no regard. I also have to tell them several times I want a plastic bag - not paper. I came in here a few times while staying at the Hampton across the street for a week. The overall store lighting and ambiance is very welcoming and classy. Lotto is offered up front. I love supporting union employees, but many need to work on service skills.
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August 2023 by Rachel l.
What's going on with Vons Hermosa? They only have one or 2 cashiers. Are they transferring work from paid employees to unpaid customers with self check out? I've been at 6 am before work and it's only self check out. Sad to see Cashiers losing their jobs or hours worked being reduced, losing income
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July 2023 by Durwood J.
I shop often at three Von's grocery stores. I like the bakery & florist at Hermosa Beach,CA. One of the staff members, Karla C. is an asset to this Von's. She has insight, when ordering for a party or family get-together. Her knowledge and talent is above par, and current. From fried chicken to chocolate custard eclairs, and she has in-depth knowledge of Types of Wine and beverages to serve, for any occasion. Karla, and the Hermosa Beach Von's, can satisfy your requirements and taste. I highly recommend both.
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May 2023 by Jan Krekan
You drive there just to learn, that Western Union confirmed incorrect business hours on Google. Pathetic. Says a lot about a company.
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March 2023 by Scott Low
These hours are misleading. Shame on Western Union for saying they verified the hours recently. They shut off the service at 7:00 PM for many years now.
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February 2023 by Emily K.
Hit or miss, mostly miss. There's no help there at all. You guys pay horribly, scant benefits and tons of work , and yet you expect smiles and great service out of your workers. You can't have it both ways.
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December 2022 by Bruce B.
VONS - The Art of deception....How to mislead your customers. This weekend, 12/17-18 and next weekend 12/24-25 Vons has a promotion for alcohol and wine. The promotion is an additional 20% discount. Be careful because it's not as advertised. For example, the week beginning 12/07 DAO Cabernet Sauvignon was $17.99 (for 6 bottles or more). The following week 12/14 VONS increased the price by $2.00/bottle to $19.99 and you actually don't get a 20% discount as promoted. You get only a 10% discount (for 6 bottles or more) or $17.99 per bottle....the same as the price last week when there wasn't this promotion. This deceptive practice applied to every brand of wine as I purchased a total if 12 bottles and the discount was not 20% but only 10% (for 6 or more bottles) and they seemed to raise the per bottle price higher than what it was a week ago. A very deceptive...a very misleading promotion. Dishonest if you ask me.
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June 2022 by Brit A.
Not a fan of this store. The people that work here are great, but it's always so difficult to find an employee to ask where a product is. Also, the location of some of the isles dont make sense at all, which makes it hard to find things. The zip lock bags and aluminum foil are next to the frozen stuff rather than the toiletries and other house items. So stupid. My biggest complaint is the meat selection and prices. Ralphs has a way bigger meat and fish selection with much better prices. You can't find chicken or meat for less than $10. I have started to drive farther to go to Ralphs than go to this Vons which I live next to. Also, I have to bag my groceries most of the time. Nobody likes to do that.