-
June 2023 by Laronda Ferrell
Home Stop Furniture in Hesperia has the best furniture, best prices, and Sandra the representative has a wonderful inviting spirit. She help you get what you desire, and make sure you’re satisfied every time. If anyone is looking for furniture home stop in Hesperia is the place.
-
June 2023 by Traci Smith
Sandra was extremely helpful! She went out of her way to help us find the exact couch, coffee table, and end table that we wanted. We will be back, along with recommending to our friends and family they go see Sandra!
-
June 2023 by rick brig
Terrible run don't walk away from this place everything they delivered has chips in it. Lampshade is bent and they left tire marks in my driveway.Call them and spoke with the manager. He said well you signed the paper, so tough luck. Please don't buy anything from this shyster company.
-
May 2023 by Laith17 Lalith
Customer service sucks. So bought a mattress. It was to big for our frame asked if we could exchange it for something that would fit. Guys asked me when I bought it I told him not even a month yet. He me told yeah we don't do refunds or exchanges. I asked him then why would you ask me that sort of question. He said he wanted to know long ago we bought it. I the receipt says no refund but does not mentioned nothing about exchanges. Am coming back with the receipt.
-
February 2023 by Bonnie Collingham
I am home stop is the only place I will go for my furniture. The sales person was amazing The delivery guys were totally amazing. It came earlier than expected. That’s the only place I will go from here on out thank you home stop furniture for making us welcome?
-
December 2022 by Jesus Edeza
Bought a diamond mattress Cool breeze the 3 months into felt the spring's on my back so decided to cut the bed open I discovered rust on all metal sleeve coils rust with coil bent and missing in the coil sleeves , were could I load all photos.
-
November 2022 by Lorraine D.
I wish there was a way to put "BEAN SHOP" into at least 85 characters oh wait that's it.
-
October 2022 by Tiffany Roland
I’ve bought furniture here for years. Many different pieces and overall happy with my experiences aside from a few incidents with broken pieces that they usually fix. Until my last purchase in which I tried to cancel an order less than 30 minutes later when I realized it won’t fit in my room. The man said he would try and cancel and since it had been 30 minutes I figured it would work since nothing was being sent yet. Apparently he didn’t even try after I’ve spent thousands of dollars there in the past and am a loyal customer. So now I get to be the proud owner of a bed frame that I can’t even use. They also wouldn’t even let me trade it for another piece of the same price. Thank you so much for your customer support :)
-
October 2022 by Ron Vest
Bought a King mattress, 3 piece sectional sofa and a dining room table with 6 chairs for a little over 4,200. They scheduled delivery with us a week after purchase on a Tuesday. Asked us if morning was good, it was. we call them day of delivery after we moved all of our furniture out of our house for them to tell us that it wasn’t gonna happen that day. After telling them I had requested work off for the delivery that day they ended up bringing us our delivery. however, I’m pretty sure they gave us the display couch because the cushions are bad in the center like they were in the display when I showed us in the store. And that was the whole reason they were delaying the delivery. Long story short you’re gonna pay full price for used stuff. Also the table they sold us it’s already breaking on one end. It hasn’t even been a month.
-
March 2022 by Ernie L.
I am so upset with bros furniture. They lie and cheat to get a sale. Jose, one of the owners, told us that we can use 2 finance cards to pay off a couch and table. It would help with paying it off so we don't get hit with the finance charges. When it came time to pay it off with the second card, SNAP the finance company said we can't do that. When we called bros furniture to ask what happened, Jose told his brother Luis that we were lying. So now we have to come up with 1000 dollars before we get hit with the high interest rate. So Luis after saying he would look into it, didnt even try. He instead made sure he was too busy to talk to an upset customer. There customer service sucks. So a couple days later Luis calls and tells us Jose said he didn't say that to us, about using two cards. So Luis says he has a way to fix this problem. Well it consisted of giving him more money to pay the fees that it would cost him to help us. The mistake by lying to us, now is costing us more. I think this is the worst way for a small time store to male a sale.
-
November 2021 by M
I had a question I was ready to buy... person at the desk sed be with you in a moment 10 min went by & nothing... no customer service at all.
-
April 2021 by Amber Carlo
We looked everywhere for bed frames and mattresses for our teenagers. Liz and Edgar were by far the friendliest people we came across. So we’re back- getting a great deal- from awesome people with great options. Definitely recommend.
-
April 2021 by Reynaldo Herevia
We walked in and bought exactly what we were looking for! I thought it was going to be an all day search, but it was quick and easy. And got approved. But Hannah, the young lady that helped us was amazing!she was nice, funny, helpful, and knowledgeable!!
-
April 2021 by Honni B
Deliver was fast i will be shopping with them again Edgar was so amazing and nice and help me with all my needs was in and out with no complaints if I can give 10 stars I would
-
April 2021 by Beatriz Enriquez
The sales person helping is went above and beyond to help us get what we needed and even helped load up the stuff for us which he didn't have to do. I highly recommend you coming here.
