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February 2024 by Marcos Camacho
Great service
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December 2023 by Dale Standel
Great place to buy tarps. I picked up 2 same quality as the hardware store in town,1/3 the price
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December 2023 by Margaret Penelope
Friendly, helpful staff. Large assortment of products to find here.
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December 2023 by Nick M.
11/22 I ordered a Yukon 2 door 1 drawer tool box being told it would be delivered the next week to the store(hesperia store), I called no answer had to go to the store twice to get 2 separate answers(one was I don't know the other was the asst manager telling me Im lucky if it shows up by 12/15). on Monday 12/4, I sent an email via the website to see what was going on, and then I called the 800 number. I was told I could pick it up from the store in 24 hours. Today the 24 hours has passed no info no contact I called the 800 number 3 times for them to say oh well send off to the manager (still no call), Finally I call into the Hesperia the assistant manager Christina said she didnt know about orders or how to process them or how to contact the district manager, in fact, all I got were OKs and whatever it even took her 20 minutes to look up my phone number. All this because she fully admitted she didn't know what she was doing and everyone was out sick and it was not her problem. Finally, I got my toolbox later today. Everyone was nervous about looking it up or moving it because they needed a forklift to move. The funny part is I helped the lady move it into my truck without the forklift. I'll be at the Christmas party for Harbor Freight later since I work there now based on all this
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December 2023 by Janice Barker
I would love to thank Israel for doing all he could to locate lamp oil for our church and he even took his time to search on his phone and said ace had oil and yes they did and I bought three bottles for our church so it’s a blessing and so is Israel thank you for helping me
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December 2023 by Randee Quinonez
Super coupons bring those low prices even lower. Great place to find inexpensive batteries too.
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November 2023 by Dr. David
Nothing special. Seemed pretty well stocked with most products. Store seemed clean . Person behind the counter greeted me as I entered. It seemed in genuine and forces as it’s probably a policy to greet customers as they enter. Although I was going to make a purchase I decided not to as the item I was considering was similar to what I wanted however not exactly what I was looking for.
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November 2023 by Elaine Gonzales
Horrible service, terrible staff, after waiting in line for some time with the items I had selected. Which were on sale and sales. People aided me in selecting them and putting them in the cart,they waited until I got to the checkout line to tell me that those were not the right ones even though they matched the coupon, She went on to say they were actually out of the ones on sale. I asked them if I could pay for them and pick them up when they came in again, they said no, they did not do that. I asked when the last day of the sale was, and of course, they said today. I will not be going back there.
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October 2023 by The Vision
It's harbor freight, buy cheap tools that will break and get replaced until you can afford good tools or until you can find responsible employees.
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October 2023 by Batman M.
I Go To The One In Victorville, Even Though It's In The Ghetto They Treat You Better , Very Helpful And Considering, They Say Hi To You , Ask If Your Looking For Something In Particular, And They Tell You Where To Look , But Hesperia Is Going Down Hill On Customer Service, There New Manager I Here Is Very Rude
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October 2023 by Greg Foreyt
Great store, lots to choose from. Always have what I need.
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October 2023 by Janice Marie
They're always very helpful and courteous. Great selection. Good, easy return policy.
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October 2023 by Rams M.
Watch out for restocking fee scam. Brought back an item without them telling me restocking fee. They said it's on the receipt. This is told after they process return minus $20. I could have just kept the item. Without losing my money. By the way the item is unopened. All you get is an insincere apology. Buyer beware.
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September 2023 by Chris Bowe
May not always have what you want but good customer service
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August 2023 by Luis Antonio Prado
All the workers make sure to help their customers so they are satisfied shopping at the store.
