-
November 2023 by J Smith
My first time at the Hesperia (High Desert) location was great. The office lady was very friendly and welcoming and made the transaction simple and painless (unlike my experience with COPART in SLC). My vehicle was on the loader and waiting for me before I even got back to my truck. I've now done business at 5 different IAAI locations in multiple states and they have all been incredibly nice, super efficient and accommodating to deal with. I look forward to my next trip to IAAI.
-
June 2022 by Sid Moreno
My wife and i had a great experience dealing with the staff. Very friendly and professional service
-
January 2022 by Judy Roberts
Great Customer service. Office staff always very helpful when I called and always polite and easy to work with. Thank you.
-
December 2021 by Hezekiah Kerby
I love this place
-
July 2021 by Ashley C
Fast service and everyone is friendly. Nice clean office
-
February 2021 by Hipolito Lamas
(Translated by Google) They have a lot of sales carts.It caught my attention that they have many vehicles of good brands.(Original)Tienen muchisisimos carros de venta.Me llamó la atención que tienen muchos vehículos de buenas marcas.
-
December 2019 by Robert Barton
Good service.
-
February 2019 by Mc Rangel Vlogs
Is this auction house a public auction?
-
April 2018 by Robert V.
Sing up, pay big money for cars and get ripped off by auctioneer and management. Drove out to Iaai in Hesperia to view a vehicle, 110 miles round trip, very nice car, decided to purchase the vehicle through there online auction. The next day auction started, waited for vehicle and started bidding , bidding went to 26400 which was me and suddenly the auctioneer sells vehicle at 26500 without me having a chance to bid again, it was a quick sale to his buddy Carlos, this is what a side tip of 100 bucks gets you. I will now longer drive out to Hesperia Iaai to view another vehicle. I talked to management and he said they only have 3 seconds per bid, which is fine but I got zero seconds. It is managements job to protect buyer and seller and clearly it's not being done here. State Farm which owned the Vehicle just lost $3500, I was prepared to pay $30,000.00 for the vehicle. A warning to State Farm, get another auctioneer at the Hesperia branch, other locations seem OK. I have been buying vehicles for 25 years and have never been bamboozled in this way, sad. I know how to bid and when to bid, I would like a reimbursement from Iaai for my time, gas and effort, but that's not going to happen. Management told me they only have so much time to get auction done which is a lie, I have watched there other auctions and most auctioneers give you ample time to bid, so his story is B.S.
-
April 2016 by Suzanne Moreno-Lopez
Office staff wonderful! Thanks Brenda!
