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“Sunny has EXCELLENT customer service.
She was very kind and on top of managing her work station and helped me power through the stresses of shipping out my first eBay package at the store.
Sunny should be employee of the month.
Best post office up here!!”
“Great company to work alongside. We worked on a design-build project and J.R. and Ryan were very attentive and supported the project from the beginning to the end. They shared recommendations with us that helped save money and time. Any time there were issues on site they were just a phone call away. Would be glad to work with them again.”
“I love this place the people are so friendly and so helpful very homie and I really like coming here to pick up my wish and they're very trustworthy. It saves a lot of money in shipping prices sending my stuff here and then picking it up from here because it's always a pleasant experience going in that shop in talking with the owners.”
“Great place and trusted you will always get your mail. Unfortunately, many times, I've been sent home and asked to come back at a later time to pick up my Amazon deliveries delivered earlier that day. This is not convenient for many people in the community as it is miles away from us.”
“Awesome establishment, best Ive seen coming across the country, I feel like it's not just a job to them, everyone that I have encountered thus far, shows in the dedication to the people they help daily. Thank you all for being kind to EVERYONE.Yours truly ,J.T. Bryan”
“Shout out to the cute gay guy (I wish I got his name) who helped me sort out my shipment mishap. It was kind of my fault because I should’ve considered how my name change could impact my shipping, but he was quick to rectify the situation anyway. I appreciate him greatly.”
“The workers are so nice inside. I cannot complain a single bit about them and I don’t understand some people saying they’re rude. The guy knows me by my name just from seeing me a few times and I think he might even have my box number down. Both employees are very kind, they don’t rush you when you need help. They’re awesome. Now the United States postal service is a whole different beast. So often my packages get lost or can’t be delivered. Always something it seems. Even when I put my address exactly as I’m supposed to, (usually that’s when it is definitely getting marked undeliverable), it will get sent back. It’s not this locations fault. It’s the distribution center in SB I'm assuming, but no complaints about the people at this location.”
“Love the new owners! They really care about me and even remembered my name after I visited 2 or 3 times. The prices are affordable and the customer service is amazing. They helped me a lot with my international shipping and I’m so grateful”
“the customer service Associate REGGIE at the store is phenomenal, patient supportive and super kind, very well mannered and super helpful!!! HE LITERALLY WROTE THE DELIVERY ADDRESS FOR ME FROM MY PHONE BCZ LIKE A DORK, I FORGOT MY GLASSES! He helped me soo fast I was unprepared for the quick service lol. there were a crowd of folks that flooded in right after me & he didnt break a sweat, he didnt rush me NOTHING! HE IS WHAT YOU CALL EXCELLENCE IN ALL AREAS OF HIS POSITION! UPS STORE PLEASE GIVE REGGIE & HIS TEAM BONUSES OR RAISE INCREASE FOR SURE. THEY R THE EMPLOYREES THAT R NEEDED ACROSS THE WORLD I PROMISE! folks today are rude, impatient & are mad when a customer comes in and they have to work ? round of applause for this young man! PERIOD”
“Francisca is hands down the most helpful and sweetest representative for UPS. I always look forward to her helping me every time I come in because I know it will be a great experience”
“I take care of all my mailing needs here, and I’m always impressed with the service. The staff is consistently friendly, knowledgeable, and ready to help with anything.”
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“Love the Hesperia UPS store.!!!!! All of the gals there are very knowledgeable and super fun to deal with. Give them all a pay raise for their hard work…. Whoop, whoop!!!!”