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February 2024 by Wendi Griffin
I called and asked if they had any kind of trashcan cleaning caddies the guy act like he didn’t know what I was talking about, I said it’s a trashcan on wheels and then you can buy a plastic thing that you can hold all your clean supplies in. Then he said it’s best to come in and look at it. I said I don’t live in the state, but do you have something like that in stock that he goes well we don’t ship. I wasn’t asking him to ship anything because I was gonna have somebody come pick it up but instead of him being so rude, he would’ve found that out.DONT GET ANY OF YOUR CLEANING SUPPLIES FROM HERE, they lack customer service skills.
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November 2023 by Terri Y.
I've used this place a few times, simple vacuum cleaning repair, belt replacement, etc.Well, entire bag started falling off...outside bag. I dropped it off for repair. Hadn't heard anything in 2 weeks so I called them. I was told the boss was out on surgery and that whoever does the repairs didn't know what to do about the issue and wanted to wait a week until boss comes back to talk to the boss. No problem. I waited another 2 weeks. No phone call. I had to call them again! They are AWFUL at calling customers! Anyhow, I called and was told they 'put the bag back on and it hasn't fallen off'. I asked what part they replaced. They said none, they just put bag back on. HELL, I COULD DO THAT!! I explained that after it is used a few times, the outer bag...entire thing....falls off from the vacuum pressure, doesn't stay on. They had no answers for me, can't fix it. AFTER 4 WEEKS, SECOND TIME BEING IN SHOP FOR THAT ISSUE, AND THEY HAVE NO ANSWERS. And God forbid should they do business with Oreck and find out how to fix it!Their customer service sucks! I will NOT use them again!
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February 2023 by Jeff Smith
Great owners and an A 1 business. Would recommend to anyone looking for a great place to do business. George and Linda are without absolutely the best.
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October 2022 by Raymond Siewert
This is the Disneyland of Janitorial Supply stores in the High Desert ! They have everything you could think of at reasonable prices ! The staff is great and personable. I clean churches and they are close by in case l need anything in a pinch !
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July 2022 by Charles S.
Doing business with them for years. Their prices are competitive and their service is top notch. Providing delivery on larger orders is a real class for us! They have come through in the pinch for us more than once when we were in need.
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June 2022 by Samuel G. Romero
It was great, I found what I needed, I do all my shopping here for my church needs.
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April 2022 by Fergus S.
The new tech that fixes vacuums is great! Depending on how many vacuums they have to fix at the time it can take a week or two. I am very happy with the clean up of my vacuum as well as the tweaks that needed to be made to get it going again. It smells nice and seemed almost like new when I went in to pick it up. The technician was very nice as well as the store clerk, I will be bringing it in again to get another service!
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September 2021 by Richard Linsalato
Large selection of items for janitorial or just household cleaning. Friendly knowledgeable staff.
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August 2021 by Twylla C.
If I could give zero stars I would. The customer service at this business by the owner, George, is terrible or nonexistent. I took my vacuum in for repairs, along with new filters I had ordered online. They kept my vacuum for more than 5 weeks during which time I never got a status unless I called the store and spoke to a "tech", I made repeated requests for return calls from the owner and never received even one. I did speak to him once after I had called again and he told me he had ordered a new hose and received the wrong one, but since then he had gotten the right one and I should have my vacuum right away. Two weeks later, still no vacuum or phone call with a status. I called on Friday and told them I was picking up my vacuum on Monday whether it was fixed or not and to have a bill ready. Today I went in to get my vacuum and George said he had just received the right part on Friday and would install it, but the kicker came when he lied right to my face and said he "called your husband Friday and told him about the part and your husband said that was fine". Now, I am a single lady and live alone---no husband! He was very angry but I took my vacuum and left. I definitely do not recommend this business!
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August 2021 by D F.
Not only was I charged for supposedly "fixing" my vacuum but they didn't even install the new part we ordered and brought to them! I picked up the vacuum after them having it for over a month to tell me "we adjusted some wires"... no $hit you "adjusted wires" thanks for charging me $55 to adjust wires for me. I then had to go back (closed over the weekend) the following Monday to ask "where's my part I dropped off for you to replace?" Response: "um what part?" WTF!!! After searching for 20 min or so they found it and the owner has the balls to ask me to leave my vacuum there so they can fix it... I said hell no!! Thank you YouTube once again a reliable source for diy! Seriously took me less than 5 min to complete the job. To the girls that work there.. you rock To the owner... maybe next time offer a refund for work not completed... or maybe you need the money more than I do ?!?
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May 2021 by April Wade
This place has all the cleaning equipment and supplies ,that a person needs great people that really y help and care thanks Mesquite.
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March 2021 by Patti B.
I've had a vacuum cleaner and a carpet shampooer repaired at Mesquits, and it's always first class! I haven't had any problems with either one since. They're very busy, but that's a good sign: they're reputable and reliable. I wish they repaired sewing machines too!
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February 2021 by Melanie Buttaro
So far so good. Very friendly. Very helpful!
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January 2021 by Barry Chase
They had the parts I couldn't find anywhere else in the area. Were knowable about my machines and helpful with suggestions.
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December 2020 by Grant Smith
Very polite people great customer services.