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November 2023 by J Flores
Very rude just over the phone. Lady wouldn't even tell me what time they close.
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October 2023 by Charles Lawson
I stopped by MOS on 9/25/23 to complete my DOT drug screen prior to starting CDL school. The young lady at the counter was very pleasant and helpful throughout the entire process. Furthermore, the ownder visited my CDL school on the second day and she was just a wonderful lady! I simply cannot understand the negative reviews posted to Google because they do not seem to represent the same place that I visited. Perhaps the reviewers just need some professional help to resolve their obvious anger issues and misguided sense of entitlement. A little introspective goes a long way.
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July 2023 by EL MIL
My job has sent me here before I don't like it they have the parking in the back with a door but want you to use the front one... pointless making someone walk around. Showed up they didn't even bother standing up (2 females) sitting in there desk way back. Told them what I was there for and was told I could only have a certain amount of drinks of water. Every time I stoop up to get some they'll ask how many is that and remind me I only have a certain amount like if I was a jackass. Anyways the overall experience is bad it's one thing us not wanting to be there but if you guys don't like it why work there geshh don't let frustrations and attitude on us. Also paying for a water dispenser goes a long way not just some hot water in a jug smh .
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May 2023 by Eduardo V.
Extremely Rude, unprofessional and condescending. Need to work on people's skills. Do not recommend.
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May 2021 by Dale Sharp
Very unprofessional
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February 2021 by Claire Marie
MOS has been nothing short of exceptional for myself and my company! Extremely knowledgeable in DOT regulations and services. They are always welcoming and kind, and willing to go above and beyond in helping us with what we need. We have been through a couple audits with them as well, and they have been so kind in coaching us through it and gathering our data.I have truly had the greatest experience working with this company. I highly recommend MOS to anyone & everyone!
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December 2020 by Jason Hood
My last experience here was extremely disappointing. The staff is rarely ever warm and inviting. As for there level of professionalism and compliance with DOT regulations, they are top notch. Outside of that, I genuinely wish my organization would send me to a mobile service where the staff was gracious and it was a more pleasant experience.
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December 2019 by andrew s.
I watched as an employee here collected 4 samples from people without washing his hands or using gloves. highly questionable, especially when these people and practices, can determine whether or not you keep your job.
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October 2019 by shredexsanfrancisco san
Ellie is the worst person to deal with here. She sounds like the owner. Impatient to customers and will hang up on you. If you deal with them try to do everything by email. She had a hard time doing so but it's the only way to protect yourself. Find another company. Trust me.
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September 2019 by charles kane
I have been doing business with Mos for about 25 years.They have taken care of all of our DOT requirements without any non compliance issues.They are very easy to work with as well.I would recommend them to any company that requires DOT compliance.
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June 2019 by Randy Alvarez
Slow as hell
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April 2017 by Nick M.
The office is clean and well organized when you go in you dont have a long wait unless you cant go. in this world they arent really a loved business but they are there making a living and trying to make the world safer. Ive gone to other labs and they either have me use a bathroom with no lights or they hover over me like a common criminal
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April 2017 by Nick N.
The office is clean and well organized when you go in you dont have a long wait unless you cant go. in this world they arent really a loved business but they are there making a living and trying to make the world safer. Ive gone to other labs and they either have me use a bathroom with no lights or they hover over me like a common criminal
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May 2016 by Tommy C.
Owner is rude and arrogant. The customer service is atrocious. They will collect your money but do not care about keeping you as a customer. As the owner told me "The gas company only sends you one bill" I would not trust their record keeping.
