-
February 2024 by Yetz U.
I had a wonderful experience here... I was having issues with my breaks and Anthony was amazing and had amazing customer service. I have nothing but nice things to say about this location. Thank you!
-
February 2024 by Kenya Gonzalez
Wonderful and friendly staff. Thank you Byron for getting me in so late in the day and to the tech for replacing my valve stem!
-
February 2024 by Adrienne Lawrence
The guys are always great and helpful. Fast with or without an appointment. Great Customer Service. Thank you guys
-
January 2024 by Christopher Carbajal
Great service, nice people.
-
January 2024 by R J
Thanks for the free tire check help and offer to put it up on jacks. Great service overall.
-
January 2024 by Jen Ruiz
My tire was almost completely flat, luckily they were open. There were able to put my spare on free of charge and I really appreciated it. Great service Would recommend
-
January 2024 by Jose Menjivar
Great Service
-
January 2024 by Juan Campos
I recently visited a Pep Boys shop to get an oil change, brake inspection and tire rotation. I was pleased with the service and found the staff to be very professional. However, during the routine tire rotation, one of the lug nuts on the passenger side front tire was found to be stripped and couldn't be removed. The staff informed me that attempting to remove it could cause further damage. I later found out that this lug nut had been damaged during a previous visit to another Pep Boys shop on 7th street, where I had gotten new front brakes and tires installed about a year ago. Now, I need to contact the earlier shop to see if they will take responsibility for the damage to the lug nut.UPDATE: 12/18/23I'm happy to update the other shop at 7th St, took care of the problem.
-
December 2023 by PRECIOUSHELPINGHAND Helping those n Need
I have been getting my car serviced here for the past year. The guys here know what they are doing and make sure that the job is done. I have a classic car and they keep it running like a champ. Thanks and major shout out to Cesar, Anthony,Joseph and the whole branch
-
December 2023 by Cora Martinez
they were quick. The vehicle seem to run bet>ter and I was out of there in about 2hrs.
-
November 2023 by Florence Ruiz
I went to 2 different shop locations this day, same company. I could tell the service at the Hesperia location was far more customer friendly. The front desk personnel was very approachable and his interactions throughout the day were all consistent. I know I just needed to get my car serviced, but not only did they attempt to make time to get my car in, but they got the service done in less time than the previous location had even offered to take a look at my car, and it was done with a smile. You can tell when people like their jobs, this kind of positive attitude is extremely contagious. I highly recommend the Hesperia location, great service and great people. You can't beat that!
-
November 2023 by Davy Sillas
Thank you Josie, a Wonderful costumer service experience. My car was ready in no time. I highly recommend this pep boys!
-
October 2023 by Jay Macias
Went for a free break inspection and I was in and out of there in less than a half hour and on top of that the guy noticed that my oil filter was loose and he tightened it up for me and cleaned up some of the oil that spilled all that no cost. Cool dudes here
-
September 2023 by Dennis Pascale
I will no longer be taking my vehicles to any Pep Boys. They are understaffed and seem to not have the want to hire more people in order to provide the type of service they once provided. Also when booking online the online booking service is not linked with the individual stores therefore will schedule multiple people with the same appointment time. Last but not least the technicians are slow and seem to have no motivation. 45 min for an oil change is ridiculous. I do it faster in my drive way.
-
September 2023 by Jason L
After calling every tire shop/supplier in the high desert shopping around, I called Pep Boys & spoke with Anthony who was polite, knowledgeable & ended up getting me hooked up with a tire package & alignment that fit my budget. They got me in & out quickly & I couldn’t be happier with the customer service I received from Anthony. I 100% recommend this Pep Boys location.
