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September 2024 by J Vino
We had an amazing experience. Luis, Moses, Kayla and the whole team worked hard and stayed late even to make sure we had the best possible experience with our new trailer purchase. Highly recommend Range. Gear selection of trailers and best prices around.
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August 2024 by Rhonda Royalty
When purchased our wildcat 5th wheel back in 2015 we had an excellent buying experience. Service was great. Took it back in about 2017 to get air conditioner replaced good service. 2019 took my daughters trailer in to get a new awning, fabric everything good service. So in 2022 took our Wildcat back for greasing the wheel bearings, replace awning, replace rubber seals on slide, sealing roof, and all corners, windows etc... Well that was a circus in itself. I guess since covid hit there brains of how a business operates went out the door by the way side.(Doo to doo's) I ask lots of questions, but I also know business and how to treat customers. I went to pick up my fifth wheel. So I do a walk around everything was not sealed, rubber seals in slide was not done, so I go up to the service department and asked why everything I requested to be done was not done. So they call the service worker Carlos, and tell him everything was not sealed. So he does it in a reluctant manner and still did not seal around everything. I have to replace outside lights, did not seal around door or storage compartments. So went to talk to the the management and my husband was watching them. All of a sudden I look out the window of the building and Carlos is cursing at my husband. I ran out and said knock it off, he yells you are not my mother. So management comes out and said just get the work done and get these people off our lot. So they took rubbers off another trailer and put them on our slide, screwed corners of rubber to corners on slide. No professional mannerism, very childish behavior. I would not recommend this shady company.
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August 2024 by Armando Vazquez
I went to the RV place to buy some items that I needed...people are kind of tired of working but over all... Most people noticed me as soon as I stepped into the parts and service department. Week to buy some parts... Had them...and not expensive as in other RV Places I called...the largest RV dealer in the area... Very courteous people...all kind of services available... Large selection available...
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July 2024 by Benjammin' Balderrama
Terrible customer service, don't waste your time
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June 2024 by Brennon Thompson
Called me and then never called back for my trade. Went next door and bought a new 5th wheel.
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June 2024 by Tim Wepprecht
Called the parts department over the phone. They went out of their way to track down parts for me. You don't usually find this old school customer service like this. Thank you!
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June 2024 by Lisa Graves
I had a wonderful, pleasurable experience at Range RV. Bought a 2024 model trailer, took it camping immediately and found several things wrong with it! I contacted Range RV, they told us to bring it back and they would fix whatever was wrong. They are very nice guys here. Not pushy to sell you something. Helpful and knowledgeable. I would send anyone I know to buy a trailer from these guys ? It was a breath of fresh air doing business with the guys at Range RV sales and service dept. Thank you Range RV
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May 2024 by lisa long
Worst service ever experienced in my life! Stay clear of this hostile place! I called and was told that if I arrived just before 5 (their closing time) I would be able to take a quick look at a specific trailer. I drove an hour to see the trailer. The salesperson wasn't very friendly, but when I mentioned that the fridge looked cheap, he caustically asked me why I was putting down his trailer. After telling him I owned the same trailer, but an older model, he told me to keep my old one and why am I buying a new trailer. He was so hostile! Incidentally, the sales staff at Giant RV in Montclair are nice and helpful. Back to Range RV...I asked to speak to the salesperson's manager to report the rude behavior of the salesa person, and the manager came out yelling. I told the manager that all I said was that the fridge looked cheaper than the fridge in my 10 year old trailer and he yelled "they're all cheap! All trailers are cheap!" They proceeded to yell that I'm a racist, that I had been condescending, and that I am bit__! I felt threatened by their bullying behavior. Stay clear. They are unstable. I will also be reporting them to Evo. I have had an Evo trailer for 10 years. I have loved it and wanted to replace it with a new one, but I'll definitely be taking my business to Giant RV in Montclair. You have been warned. Incidentally, I have dealt with many salespeople and have made many purchases over the years. I have always been treated with professionalism until Range RV!
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May 2024 by David Wilbert
Excellent customer service. They'll have everything you need and they are very knowledgeable!
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May 2024 by sharon kolwyck
had a great experience purchasing our first travel trailer. Luis was an exceptional salesman, very patient and answered all of our questions as we asked them. he seemed to truly care that we were completely satisfied and all of our questions were answered . shark was very friendly and helpful when completing our financial agreement. Steven went through everything thoroughly with us and showed us how to use everything in the trailer as we have never owned a travel trailer before. he took time to answer our questions and make sure that we understood exactly how everything in the trailer worked . thank you. range RV for making our dream of owning a travel trailer come true
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April 2024 by Kimberly Ahner
They're always kind and helpful employees
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March 2024 by Maria T.
this tv dealer is doing something else fishy, they price the trailers with one price, and as soon as people tries to buy them, they take down the website and raise the prices. They still have the same units. I tried to buy a unit and mr. Sarkis didn't even send my application to the bank. it seems like they're just using the business to do something else but they don't wanna sell and reality.
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March 2024 by rian L.
Unfortunately I will not buy or visit Range RV again. I bought a brand new trailer from them and paid for the extra inspection before taking it home. They assured me everything was in excellent condition. That's when I found the awning torn which they did replace while I waited. However a week after having parked in my driveway the roof was leaking. I called them and they said sure take a day off work drive it an 1-1/2 back and leave it here and we'll fix it. When I looked at the roof it was badly cracked at the skylights so this was easy for me to see and they would have seen it in their inspection. I asked for money back to get it fixed closer to me but Sarkis the sales guy blocked my number and wouldn't take my calls. I asked for the manager Chick to call me but never heard back. Stay away from Range RV. Everyone call Sarkis and ask him why he treats people this way.
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February 2024 by Tom P.
bought 2 rvs from them. had to take both back for repairs. shoddy workmanship. Tried them again. Bought a 18ft Genesis. Nice little camper but first time out the water connection that supplies water to toilet leaks badly. Such tight quarters I was unable to properly try to find problem. Looks like toilet situated too close to wall, forced inlet to not seat properly. Poor pre inspection in their part.
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February 2024 by Angela L.
Sharky was great to us! Put up with all my questions and concerns. Reassured me on everything. Gave me a great deal and service did a great job on the pre delivery and walk thru! We are so excited to go camping!
