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January 2024 by Caitlyn Peterson
This is the worst place I have ever lived. when we first moved in the place was infected with roaches. A year later our bedroom was completely flooded for two week. I have videos and photos. I asked for new carpets and padding since they were deteriorating and smelled of strong mold and was just ignored and nothing was done. The bathrooms are filled with black mold as well as all the air vents. My whole family is sick and undergoing blood test for mold exposure. now we have a rat infection that they did nothing about. They ate threw our ceilings and we had to catch it. The attic is full of rat dropping and pee which is a hazard to my daughter with asthma. The whole apartment smells of rotting rat because one is dead up there. I have complained to the BBB to try to get a resolution but the company has ignored me and is now having the manager at the property harrass me and try to come into our apartment illegally saying she gave us notice when we have on camera she did not. This is the most unprofessional disgusting place I have ever stayed especially for the price.
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December 2023 by Shane Heart
I’ve lived here over 5 years and honestly the management cares very little about very serious problems. I’ve had my car stolen and broken into so many times I can’t even count, when I called to let them know they told me it’s my problem and I need to call the police. Fair enough, When someone was out In the parking lot bugging people and trying to break into cars Rim was notified but said NOTHING to anyone and I found out from calling them the next morning to report my car being tampered with and they said they already knew someone was out there. There are kids and families that live here and no one thought about warning anyone? They’re okay about their service requests and amenities but when it comes to anything else you’re 1,000% on your own. Any of your property gets stolen and or damaged? Call the police. Rim properties doesn’t wanna hear it trust me. They don’t want to have a safe community they would prefer you just pay rent.
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August 2023 by Apple Valley Hospice
Absolutely do not move to any of the properties, you will be harassed, lies will be made up about you, you will get 3 day notices for any and everything. If you have kids, stay further away from these properties, they hate kids and will constantly lie on the children. I have been harassed since the day we moved in. They will say they have "everything on camera" until you request to see the footage. I have been lied on by neighbors and the police where called on a false accusation. They let some families do certain things like park in visitor spots, while others cannot. Property managers live on site and they will stalk you. They are incompetent and the owner won't do anything to help, he just defends his incompetent employees.
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August 2023 by DIGITAL SILVER
They raise their prices every single year, by a ridiculous amount, 2k?? Pshh not worth it
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April 2023 by Carolyn Brill
I have been harassed by the on site manager since the day I moved in. Multiple false accusations in the attempt to harass me. As well as being stalked outside of the property, which they have admitted to. Have been advised to file a police report and restraining order. The office has been notified on multiple occasions and they have done nothing about it. If there was anywhere to move to I’d be gone already.
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December 2022 by Jefe Hovie Oh Soo
I don’t trust these landlords they overprice their units and they will never give you your security posit that you paid three times more than the average these people are crooks and deserve to lose their business
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December 2022 by Tish
Very nice staff, and super kid friendly. I do recommend this company.
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November 2022 by Destainee Rudison
Honestly a great place to live. I feel management does what they can and they are only following the laws when it comes to the few residents that get upset. When my water heater went out, they replaced it with an amazing new one, when my neighbors complain about my dogs, we are able to speak about it and correct the issue. I feel they treat everyone fairly and Taryn has always been amazing and she does care and does her job well! Also in a great location for shopping and schools. Free tv and internet with spectrum. Washer and dryer hook-ups and when you actually call in an issue within the first minutes to hours the maintenance team will be there. They have anywhere from 1-3 bedrooms available. I’ve had my up’s and downs but ultimately I am an understanding person that knows that you won’t always get what you want when you need it but knowing that the team does do their best to assist even when residents are super rude and nasty towards them gives me peace. Pearl and Amber are also amazing and super sweet
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October 2022 by Ashley Jimenez
Manager is super petty, will give you a 3-day notice for any little thing. No parking for residents. They will increase your rent about 2x a year and it WILL be more than 10% each time. Super small condo. I can hear my neighbors. The inside of the condo is so hodge podge, things will fall apart and break and then they will charge YOU knowing they did not properly fix the problem from the last tenant. No pools allowed in front OR back yard (tiny patio).The only reason I gave 1 star is because of my neighbors, we sit and laugh about management and how they run things. You know like a police officer who takes his job WAY TOO SERIOUSLY. Low budget condos trying to be high end. Do not recommend.
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October 2022 by Cris Martinez
I'm being charged for items that were broken outside of the apartment after my move out date I called to dispute the chargers I was told I would get a call back, however that was 2 weeks ago I have called at least 10 times leaving voicemail I have even reached out to the manager of the desert lunas (Catalina) who told me you guys would be reaching out ,that was 2 weeks ago and 10 voicemails and even a message on your website I still haven't heard anything I'm working out of town during the week and would really prefer not to take a day off to go to the office so if someone could please reach out I may name is Cristobal I stood at 16555 Hercules st hesperia can #13 if you have any trouble getting my contact information feel free to listen to any of my voicemails or read my emails or contact Catalina I look forward to speaking with you
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September 2022 by Melissa Patino
Sandra and Amber were great. Very helpful during the move out process.
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September 2022 by 626rebel
Amber and the staff were great from the begining to the end. Definitel recommend them.
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July 2022 by PERRY BLACKWELL
Hardly any guest parking no privacy management seems really petty about things very small garage and slab to park any vehicle alot better options around for the price
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July 2022 by S NAQUESE
Supervisor very disrespectful once I told them i don’t want to rent from them because my deposit is really high never paid 5,000 for no move in ever in life and my credit not bad nor u have any evictions
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June 2022 by Alexandro Galina
It's a thing of joy that am here to testify about how Dr Aluya helped me bring back my ex, i tried many but all to no avail until i was introduced to Dr Aluya who gave me guarantee that my ex will come back to me, he gave me some instructions and directions to follow, and he also castes a spells. i did all that he instructed and after a few days my ex came back and now we are together once again. you can also contact him if you want his assistant via email:
[email protected] or Whats App: +2348110493039 You can also go through His Facebook page???
