Rite Aid is a well-regarded business that provides a range of services and products to its customers. The workers are described as very friendly and helpful, with one employee, Monique, receiving praise for her excellent customer service. The store offers a variety of last-minute gifts, cards, snacks, and the popular Thrifty ice cream, particularly the strawberry flavor. Additionally, Rite Aid can assist with certain medical needs, such as administering the 7th-grade vaccine required for middle school entry, for a fee. While there is a charge to reload cards like Chime and Cash App, the overall experience at Rite Aid is reported to be great, with customers expressing trust and loyalty to the staff and the store.